The Power of Master Service Agreements: Fast Response and Strong Relationships

9/18/2023 (Permalink)

A Race Against Time

SERVPRO® Team Nicholson's Scott Askew and his crew proved the power of an MSA recently. Within hours of receiving the call, our team was on-site, ready to help. Seven hours later, cooling equipment was up and running - thanks to our subcontractor, Coastal Mechanical. We even had a team of welders fabricating quick hose connections in the hospital parking lot in order to connect the mobile chillers to the hospital's existing cooling system.

By the evening, the hospital was cooling to a comfortable temperature, all without displacing patients or disrupting critical operations. The team avoided an evacuation and multiple diversions, where a hospital has to transfer patients to another hospital. In the end, all this was possible without having to tell an MSA client, "no," — the word doesn't exist in our vocabulary anyways.

Building a Bridge to Swift Solutions

The MSA is more than just a contract - we become your logistics team, your trusted solutions provider. The last thing a business owner wants is to face a double emergency – the primary situation and its repercussions. Like the scramble to evacuate patients, and to secure specialized equipment, like chillers, at odd hours in order to prevent high temperatures from spoiling medication. An MSA eliminates the chaos, minimizing the complexity and severity of interruptions to business.

The Value of Strong Relationships

In the realm of crisis management, strong relationships are worth their weight in gold. Our connections with clients, subcontractor partnerships, and a network of SERVPRO teams across the nation, our bonds serve as the cornerstone of effective and efficient solutions. When challenges arise, leveraging our network's capabilities means clients have access to additional equipment and resources quickly.

In a world of emergencies, a Master Service Agreement isn't just a contract – it's a promise - to provide rapid response, leverage strong relationships, and transform potential chaos into smoothly managed solutions. It's the assurance that when a crisis arises, our team of professionals is ready to shift the perspective - becoming your total solutions provider for whatever happens.

Tested Against Sewage and Soot: What Can’t Our Washing Machines Do?

9/1/2023 (Permalink)

Yes, Our Washing Machines Can Clean THAT

Yes, Our Washing Machines Can Clean THAT

Despite their appearances, many water and fire damaged items are actually salvageable. We have a whole Contents Team dedicated to safely packing and transporting belongings from the jobsite to be repaired by hand with the help of some of our heavy-duty machines. 

Esporta machines have revolutionized the restoration industry. These cutting-edge devices have quickly become the gold standard in our field, offering quality and efficiency. Because of their patented technology, cleaning capacity, and rapid turnaround, Esporta machines have become an indispensable tool for restoring anything from textiles to sports equipment.

Esporta machines are a game-changer for restoration professionals everywhere. That’s why we, at SERVPRO® of Montgomery County, have two of them.

What makes the Esporta machine stand out?

Types of Items We Can Clean

One of the key advantages of Esporta machines is their versatility. These machines have the capability to clean an array of materials, ranging from leather goods to sports equipment. 

Here are just a few more examples of materials that can be effectively cleaned using Esporta machines:

1. Clothing and Textile - From delicate fabrics to heavy-duty garments, Esporta machines can restore clothing items to their preloss condition, eliminating tough stains, smoke odors, and mold contaminants.
2. Sports Equipment - Whether it's hockey gear, football pads, or protective gear for other sports, Esporta machines can eliminate bacteria, mold, and odor-causing agents, ensuring athletes can perform at their best in hygienic gear.
3. Household Items - Esporta machines are equally adept at cleaning household items like bedding, curtains, stuffed toys, and even shoes to a fresh and clean state.

Better Than a Washing Machine

These powerful machines use advanced tech and a proprietary design to clean over 95% of soft contents and textiles impacted by Category 2 & 3 water damage, heavy smoke and soot, and trauma clean up (esporta.ca). Unlike traditional dry cleaning or washing machines, Esporta machines’ patented hydraulic action gently removes contaminants without compromising the integrity of the items being restored.

Technology, Speed, Success

Esporta machines offer several unique features that set them apart from traditional dry cleaning or washing machines:

1. Patented Tech + Efficiency - water pressure and movement removes contaminants from materials in as little as 30 minutes, significantly reducing turnaround time and increasing productivity
2. Cleaning Capacity - machines handle up to 100 pounds of material in a single cycle, making them the perfect choice for large-scale restoration projects.
3. Restoration Success Rate - Esporta machines boast between 90-98% success rate in restoring items in different categories that would typically be considered “irreparable,” (esporta.ca). This not only saves valuable resources but also brings peace of mind to both restoration professionals and their clients.

Eco-Friendly

By using Esporta machines, we are able to Restore instead of Replace, effectively reducing the amount of waste going into landfills. The Esporta wash system also uses a proprietary phosphate free detergent, uses half the water, and has a much smaller carbon footprint than traditional washers.

Esporta machines are a game-changer for restoration professionals everywhere. Whether it's restoring items damaged by water, fire, or mold—or your sports team roughed up the gear this season—our Esporta machines handle these tasks with ease.

You don’t need to have gone through a fire or flood to use our Esporta Wash System service. If you have soiled items you need cleaned, give us a call today at (931)-645-1285. 

Why Every Commercial Business Should Have an ERP

8/15/2023 (Permalink)

Bounce Back Faster with an ERP

Why Every Commercial Business Should Have an ERP

Reduce Business Disruption After a Commercial Disaster

After a major disaster, businesses suffer a variety of interruptions like:

1. financial and emotional stress

2. production downtime

3. sullied reputation

4. a plethora of other strains.

In the time period following a fire, flood, pipe break, or other form of disaster, making the right decisions can be taxing and confusing. At SERVPRO® Team Nicholson, we regularly see local companies go through this, but want business owners to know we are here to help after a commercial disaster. Part of that help comes through an emergency readiness checklist and disaster plan.

How To Minimize Risks and Loss of Revenue?

Creating a disaster readiness plan for your business can save you thousands on your bottom line, and can save your business entirely. The planning process does not have to be overwhelming when placed on top of all other responsibilities. We are here to help take the weight off your shoulders by developing an Emergency Ready Profile for your company.

We Generate A Plan For You

By developing a SERVPRO Emergency Ready Profile, you minimize business interruption by having an immediate action plan.

Knowing:

1. what to do and

2. what to expect

in advance is the key to timely mitigation and can help minimize the severity of water and fire damage on your business. Knowing you are, "Ready for whatever happens," will give you, your clients, and employees confidence if or when your business is affected by a disaster.

SERVPRO ERPs Provide You With:

1. A no-cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.

2. A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects, but will save a lot of time if ever needed.

3. A guide to help you get back into your building following a disaster. This helps minimize the amount of time your business is inactive by having an immediate plan of action.

4. Professionals at SERVPRO of Montgomery County, established as your disaster mitigation and restoration provider! You have a provider that is recognized as an industry leader and is close by for an emergency response.

5. Identification of the line of command for authorizing work to begin. This saves time so we can start cleaning up the damage, so you can reopen your business as soon as possible.

6. Specific Facility Details of your business such as shut-off valve locations, priority areas, and priority contact information. You will have a quick reference of what to do, how to do it, and who to call in case of an emergency.

Contact us to get started on your SERVPRO Emergency Ready Profile today. We are here to be your total solutions provider during an emergency commercial disaster so you can do what’s important: taking care of your clients, employees, and other business needs. 

Protecting What Matters: The Emergency Plan Every Parent Needs Before School Starts

8/8/2023 (Permalink)

Protect what matters most. Have a back-to-school emergency plan.

Do You Have a Back-to-School Family Emergency Plan?

No one likes to think that an emergency could happen to them, but the reality is that disaster can happen anytime, anywhere, including while your child is at school.

Even if you never end up needing your family emergency plan, it's best to be prepared—just in case. Having a detailed plan in place will give you everyday peace of mind, and—in the event of an emergency—could save lives.

Emergency Contacts

• List 1-3 trusted emergency contacts who can pick up your child from school if you are unable to do so.

• Confirm their availability and willingness to be emergency contacts.

• Teach your child how to contact each person by phone.

• Familiarize your child with each contact's appearance and vehicle.

Communicate with the School

• Keep school up-to-date with who is allowed to pick your child up.

• Provide correct contact information and identification for their records.

• Inquire about the school's policies for emergency situations and designated pick-up areas.

Alternative Drop-Off Locations

• Establish an alternative drop-off location in case emergency contacts cannot be reached promptly.

• This location could be a trusted friend or family member's house, or another secure spot.

• Familiarize your child with the alternate location's address and phone number to accurately guide authorities there.

Re-Evaluate Each Year

As your child ages, changes schools, or your family moves, it's smart to update your plan annually. 

Although we hope your family never experiences an unexpected disaster, if you do, SERVPRO® is available 24/7/365 for emergency service. Learn more here. Your family's safety and preparedness are paramount, and having a well-structured emergency plan is a crucial step in ensuring their protection.

Five Ways to Avoid Kitchen Hazards

7/16/2023 (Permalink)

Many people in Clarksville, Tennessee, love to cook. But even seasoned chefs sometimes make costly mistakes. Here are five helpful ways to avoid kitchen hazards, such as a drain clog or grease fire.

1. Keep Your Vents Clean

It's essential to keep the vent screens above your stove clean. Otherwise, grease can build up on the screen and inhibit ventilation, becoming a contributing factor in a kitchen fire. The grease buildup could even make a fire worse.

2. Don't Leave Pans Unattended

Most cooks know never to lean a pan unattended on the stove. The pan could be knocked over, grease can splatter, or the food can be allowed to cook too long. Each of these things can be a fire hazard.

3. Don't Put Grease Down the Drain

When you're done cooking, it may be tempting to pour the hot grease down the drain. Build-up grease in the drain can lead to a drain clog and sink overflow. Instead, pour the grease into a container, allow it to cool, and then place it in the trash.

4. Wipe Out Greasy Pans Before Washing

You should wipe out any remaining grease and food particles before washing your pans. This can help prevent buildup that may lead to a sink clog.

5. Call a Professional to Service Appliances

If you're having problems with your stove or drain, it may be time to call a professional. They will know how to fix the problem without causing a potential electrical fire. These can come from attempting to fix a broken stove or clogged dish disposal without the correct tools. If fire or flooding does occur, then a fire and water damage restoration service may help.

Following these tips can help you prevent problems like a drain clog or grease fire. Never leave your stove unattended when it's on, don't put grease down the drain, and call a professional if your kitchen appliances need maintenance. If a fire or flooding does happen in your kitchen, then a restoration professional may be able to help.

Common Water Issues for Businesses

7/16/2023 (Permalink)

For a commercial property owner in Montgomery County, unexpected water problems can be a big issue. Fortunately, water damage professionals can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face, from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in several ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from many things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, a backed-up toilet, or weather, and help you repair your property. Call SERVPRO of Montgomery County today!

We Have The State-of-the-Art Equipment Necessary in Clarksville

7/14/2023 (Permalink)

Saving Facilities After Silicone Roof Water Damage in Clarksville, TN

As many Montgomery County business owners know, water damage is the second most common type of claim that they can make. A staggering 20% of all insurance claims filed are related to water damage of some kind, whether this is from a pipe malfunction, storm damage, or other water-related issues. Without thorough mitigation and drying, this damage can pose challenges to the structural integrity of your business as well as the safety of employees and customers.

If your Clarksville office needs commercial water damage mitigation, you can count on a certified SERVPRO team to handle the damages quickly and efficiently, so you can get back to business. No matter how large or small the disaster, professionals are dedicated to restoring your business and ensuring that cleanup is done to code.

Silicone Roofing Risks

While silicone roof coatings can help business owners with flat roofing save on electricity and other costs, there are some risks to consider when implementing this in your space after water damage strikes. These include:

• Abrasion and tear resistance. Compared to other coatings like modified bitumen, silicone roofing is not the most durable. It can get very slippery when wet, which can make it more prone to tears. Foot traffic dropped tools, and other activities can potentially damage the coating. 
  
  
• Attracting dirt. Silicone roofing, which is often white, can get a visible coat of airborne dust and dirt over time, darkening roofing. Clean regularly to maximize the energy-reflective nature of the roof coating and save on HVAC costs.
  
  
• Re-coating. While re-coating may not be needed as often as it is for other roofing solutions, it is imperative to choose silicone compatible with your current coating. 

How SERVPRO Saves Your Facilities

Suppose you have a roof leak in your facilities. In that case, SERVPRO can use centrifugal air movers and low-grain refrigerant dehumidifiers in tandem to pull moisture off of surfaces and eliminate it, replacing the moist air with air that is warm and dry. To dry a wet ceiling, technicians may open a few ceiling panels on either end of the affected area and position equipment so that air circulates straight up and through the space between your ceiling and roofing. This placement also helps warm, dry air circulate through the affected space for better results.

SERVPRO of Montgomery County is here to ensure that your business looks "Like it never even happened." Call (931) 645-1285 today for rapid disaster mitigation.

How to Locate a Bathtub or Shower Leak

7/4/2023 (Permalink)

Though some water leaks throughout your Clarksville, Tennessee, home can be easy to spot, there're a vast amount of others that require more than a casual glance. A shower or bathtub leak, for example, can fall into the latter category, as they're a variety of places for leaks to emerge from in these areas. If you need help identifying a shower water leak, read how to locate one without much hassle effectively. Once the source has been identified, contacting a trained water restoration team can ensure your home removes any water damage, as well.

Check the Common Sources First

Before tearing into the tile work or uprooting your tub, it pays to investigate the more apparent areas first. After a shower, inspect familiar sources such as the:

• Showerhead face,
• The O-ring between the showerhead and arm,
• Faucet handles, and the areas surrounding them, or
• Caulking at the base or surrounding of a shower/tub combination.

Leak issues are generally noticeable in these spaces and can be detected by sight after running water through your shower.

Have a Professional Inspect Your Shower Pan

A shower pan leak is another usual spot for an issue, especially in tiled shower designs. These leaks can start from the pan being too old and faulty or merely due to a new one being installed incorrectly. Therefore, it pays to have someone inspect this space as a potential cause for any shower or bathtub leak.

Determine the Severity of the Issue by Searching the Levels Below

There's no more precise indication of a bad water leak within your shower floor than through the ceiling or flooring directly below the shower itself. Look for signs of water damage or condensation on the ceiling beneath a second-story shower or throughout your crawl space below a first-floor shower.

When eliminating a bathroom leak in your Clarksville, Tennessee home, follow any of these efficient methods for a quick solo inspection before contacting a professional for further assistance. For additional questions, contact SERVPRO of Montgomery County.

What It’s Really Like to be a Restoration Professional: Hidden Challenges of the Disaster Recovery Industry

3/1/2023 (Permalink)

While on the job, crews learn some of the unique challenges that are not immediately apparent to those outside the industry.

Hidden Challenges of the Disaster Recovery Industry

The restoration industry is critical to the rebuilding and recovery process of commercial and residential properties after disasters, such as fires, floods, and storms. These industry professionals work tirelessly to help homeowners and business owners return to their properties as quickly and safely as possible.

While on the job, crews learn some of the unique challenges that are not immediately apparent to those outside the industry.

These challenges, while daunting, are actually a great opportunity to showcase skills and problem-solving abilities. Here are some of the hidden challenges faced by restoration professionals and what it's really like to work in the disaster recovery industry.

What It’s (sometimes) Like to Work as a Restoration Professional

1. Limited Accessibility

Some areas of the building may be difficult to access, such as CRAWL SPACES, attics, or basements. Restoration professionals must be able to navigate these spaces safely and effectively in order to properly assess and mitigate the damage. Thankfully, the International Residential Code (IRC) now requires crawl space entrances to measure a minimum of 16 inches high and 24 inches wide.

2. Time Constraints

Restoration work needs to be done quickly in order to minimize the damage and PREVENT FURTHER DETERIORATION. This can be challenging, particularly in the aftermath of a major disaster spanning a large region, like when Hurricane Ida hit the gulf. When a large region is affected, multiple buildings need to be restored at the same time. In general, a 24/7 emergency service restoration professional should be on-site within a few hours of being contacted—if not sooner—to assess the damage, develop a plan to mitigate it and begin the restoration process. The specific timeline for response may vary based on factors such as the severity of the damage, the location of the property, and the availability of resources.

3. Unforeseen Complications

Sometimes, the damage is more extensive than originally thought, or hidden issues are discovered during the restoration process. Anyone who has taken on a home renovation project knows the construction adages all too well. Restoration professionals must be able to adapt to these complications and develop new plans of action as needed to keep the project going, as is within their means.

4. Dealing with Insurance Companies

Restoration professionals often need to work with insurance companies and their adjusters to get the necessary coverage for the restoration work. This can be a time-consuming and complicated process, particularly when dealing with large-scale damage. However, the frequency of these transactions can make professionals familiar with insurance claims, creating a more efficient experience for all parties.

5. Keeping Up with the Latest Technologies and Techniques

The restoration industry is constantly evolving, with new technologies and techniques being developed all the time. Restoration professionals must be able to stay up-to-date with these changes in order to provide the most effective and efficient service. Thankfully, SERVPRO takes training seriously and invests heavily in their employees' frequent education and development.

Rewarding

Working as a restoration professional can be as rewarding as it is demanding. It takes a dedicated individual to pursue this line of work, but there are many positives to the job that make it all worthwhile.

Why Choose Restoration?

1. To help people in their time of need and make a real difference in their lives
2. To work in a dynamic, fast-paced environment with new challenges every day
3. To develop a wide range of skills, from construction to communication and customer service
4. For career growth and industry advancement opportunities
5. To work with a team of like-minded individuals who share a common goal of helping others
6. To CONTRIBUTE TO THE COMMUNITY and make a positive impact on the local area
7. For job security in a career, as disasters and emergencies will always occur and restoration services will always be in demand

Can SERVPRO be a career?

The restoration industry offers a diverse range of career paths and opportunities for professional growth. If you're looking for a dynamic work environment that allows you to make a difference in people's lives, then SERVPRO may be the perfect fit for you.

With over 50 years of experience in the industry, SERVPRO offers a wide range of career paths.

Common Water Issues for Businesses

10/2/2022 (Permalink)

For a commercial property owner in Montgomery County, unexpected water problems can be a big issue. Fortunately, water damage professionals can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face, from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in several ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s integrity. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from many things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The expansion puts pressure on the pipe and can create a crack or even cause it to burst. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, a backed-up toilet, or weather, and help you repair your property. Call SERVPRO of Montgomery County today!

Do You Have a Back-to-School Family Emergency Plan?

8/4/2022 (Permalink)

No one ever likes to think that an emergency could happen to them, but the reality is that disasters can strike anytime, anywhere, including while your child is at school.

Even if you never end up needing your family emergency plan, it's best to be prepared just in case. Having a solid plan in place will give you everyday peace of mind and, in the event of an emergency, could save lives.

Emergency Contacts

Make a list of 1-3 trusted emergency contacts who can pick up your child from school in the event that you are unable. Be sure to notify these people and get their permission. Review the list with your child to ensure they're comfortable with these people, know how to contact them by phone, and know what their vehicle looks like. Including an emergency card in your child’s backpack could prove useful for ensuring your child has the correct, pertinent information.

Communicate with the School

Ensure your child's school is kept up to date about who is allowed to pick them up. They'll need correct contact information and sometimes require a form of identification for their records. Many schools have materials they distribute to indicate designated pick up areas and other important information.

Drop Off Location

It’s scary, but it could happen. If none of the emergency contacts can be reached by phone or they're unable to pick your child up in a timely manner, alternative transportation may have to be arranged. Be sure to have a designated alternative drop-off spot. This could be a friend or relative's house, or another trusted location. Be sure your child knows the location, their current address, and phone number so that they can accurately tell authorities how to get there safely.

Reevaluate Each Year

As your child ages, changes schools, or your family moves, it's smart to update your plan. 

Although we hope your family never experiences an unexpected disaster, if you do, SERVPRO is available 24/7/365 for emergency service. Learn more here.

Approximate The Distance To Lightning Strike: Know How To Prepare for Storms

7/17/2022 (Permalink)

Know How To Prepare for Storms

Lightning causes around 43 deaths in the U.S. annually (based on statistics from 1989-2018). Thankfully, this number is only 10% of the average lightning strikes, the other 90% are left alive, but with various degrees of disability.

Nationally, lightning ranks second only to flash floods in weather-related deaths. Lightning is the most frequent important weather threat to personal safety during the thunderstorm season. Since the threat of lightning is so common, it is typical that many have a lackadaisical approach to protecting themselves. The main reason is that people stay outside too long as thunderstorms approach or form nearby. 

For example, during the early part of the thunderstorm season, "dry" thunderstorms are quite common. With these types of thunderstorms, little or no precipitation reaches the ground and, as a result, people are less likely to seek shelter.  See lightning facts below for statistics on lightning events. 

Did you know?

• The air near a lightning strike is heated to 50,000 ° F, that is hotter than the surface of the sun!
• The average flash could light a 100-watt light bulb for more than 3 months.
• Lightning occurs with all thunderstorms.

While most lightning casualties occur at the beginning of an approaching storm, a significant number of lightning deaths occur after the thunderstorm has passed.  If thunder is heard, then the storm is close enough for a lightning strike.  DO NOT wait for the rain to start before seeking shelter, and do not leave shelter just because the rain has ended. 

A Cool Lightning Hack

You can approximate the distance of lightning!

Did you know you can approximate the distance a storm is from you but counting the time between the flash of lightning and the thunder sound that coincides with the lightning flash? That means you can, at your own home, with minimal supplies, figure out how far a lightning strike is from you!

What You’ll Need:

1. You Ears
2. Your Eyes
3. A watch with a second counter or a phone

From the time you see lightning, it will take the sound of thunder 5 seconds to travel 1 mile. To approximate the miles a strike is from you, count the seconds between the flash and thunder, divide by 5!

For example, if you see a flash of lightning, start a stop watch and hear a large crash of thunder 5 seconds after the flash, your lightning is only 1 mile away! Anything less than 5 seconds is definitely close, so seek cover!

It's not raining, is there still danger from being struck by lightning?

YES!  Lightning often strikes outside of the heavy rain area and may occur as far as 10 miles away from any rainfall.

Will the rubber soles of my shoes or tires on my car protect me from being struck?

NO! However, the steel frame of a hard-topped car provides a sort of Faraday Cage or Faraday shield. This increases protection if you are not touching metal. Although you may be injured if lightning strikes your car, you are much safer inside the car than outside. When skies darken, or thunderstorms are forecast, look and listen for increasing wind, flashes of lightning, sound of thunder, and static on your AM radio.  While no place is safe from lightning, some places are much safer than others. 

Where you can go…

• Get inside a house or large shelter
• Remain clear of tall, isolated trees and telephone poles
• If possible, move to a sturdy building or hard top automobile
• If you are caught outside, away from shelter, you need to get to a place of safety as quickly as possible. If safe shelter is not possible, lie down on low lying ground or in a ditch.
• If boating or swimming, get out of boats and away from the water, get to land and find shelter immediately

What you can do...

• Watch for signs of an approaching thunderstorm
• Postpone outdoor activities if thunderstorms are imminent. This is your best way to avoid being caught in a dangerous situation
• REMEMBER, if you can hear thunder, you are close enough to a storm to be struck by lightning

If your home or property has been damaged by severe winds, water, or storms—call SERVPRO of Montgomery County for a free damage restoration estimate.

SERVPRO Helps Prevent Fire in Your Home with Dryer Vent Cleaning

7/17/2022 (Permalink)

House fires affect millions of people every year at the cost of over $500 Million. Smoke detectors have proved their value, saving lives and homes from total loss. Most house fires start in the kitchen, but a significant number still occur in a place most forget about once the item is installed, the dryer vent. 

According to the U.S. Fire Administration, 2,900 dryer fires are reported each year. These fires lead to a staggering national average of 35 million dollars in property damage, 100 injuries, and five fatalities annually. 

PSA: Vent cleaning service may reduce your clothes dryer's workload while lowering energy usage!

A dryer inside the house or apartment uses a metal exhaust pipe (galvanized iron or steel usually) to vent hot air outside the home. The zinc-coated material is designed to handle the highest dryer settings and more but not open flames from burning built-up lint. Since this is an exhaust pipe and smoke seeks the most comfortable access, a vent fire goes undetected by the smoke detectors much longer than a fire anywhere else in the house. 

If your dryer is in the garage or under a carport, the chance for a significant fire is reduced. The flexible vent tube may not run under the house, but it is still at risk. The build-up of lint can still ignite, destroying your dryer and the washer next to it. As the flexible plastic pipe melts, the burning material quickly ignites drywall and other building materials. 

Our technicians can eliminate this threat with an inspection. We can attach an air mover that introduces high-velocity airflow into your vent for just a few minutes. If the build-up has caked against the sides of the pipe, we'll then use a brush with a telescoping handle to scrape the sides and then blore-attach the air mover to the lint outside your home. We detach it from the dryer for a flexible conduit and clean it outside using either an air mover or garden hose to wash it out. 

The cost for vent cleaning is minor compared to the possible cost(s) to restore your home fire-damaged home. Aren’t convinced? There are still some things you, as a property owner, can do to keep your home as safe as possible.

What You Can Do

Clean the lint filter.

A clogged lint filter is the leading contributing factor in residential dryer fires. The U.S. Fire Administration reports that failing to clean out the lint trap causes 34 percent of reported dryer fires every year.

Each time you unload the dryer, clean out the lint trap. Before putting the next load of clothes in, double-check that the lint trap is completely clean to lower your risk of fire. A clean lint filter allows the dryer to run more efficiently, too, thus drying your clothes faster while also preventing your machine from overheating.

Inspect the ducts regularly.

Blocked ducts frequently cause dryer fires. To ensure your dryer is running correctly, check your ducts about once a month to ensure there are no blockages. Some telltale signs that your ducts are clogged include the following indicators:

• Your laundry is taking longer to dry
• Exhaust air is failing to exit the vent
• You suspect that your machine is overheating

Sometimes, a blockage occurs because the venting system itself is damaged. Other times, blockages may be occurring because of an accumulation of lint, animals building nests in the vents, or snow building up over the outside vents.

If you notice any blockages, clean them out before using your dryer again. To clean your ducts, disconnect them, remove the blockages and reconnect them. If you notice any damage to the venting system, call in a professional to repair the issue.

Replace outdated ducts.

Older ducts made of plastic or foil are prone to sagging. These accordion-style ducts can easily trap lint in hard-to-reach spaces, increasing your risk of fire. To keep your home safe, replace your older models with new ducts designed with heavy-duty metal.

DON'T overload the dryer.

Stuffing too many wet clothes or bedding into a dryer can cause an excess of lint to accumulate. Since lint build up reduces a dryer's ability to ventilate, the machine may quickly overheat and cause a fire to break out. Read your owner's manual to determine your machine's maximum hold to ensure you aren't overstuffing it.

DON'T leave the dryer running unattended.

Never go to sleep or leave the house while your dryer is running. If a fire breaks out, your ability to extinguish it or call emergency services right away can make all the difference between damage to your laundry room and complete loss of your home.

DON'T dry clothes without the lint filter.

A dryer without its lint trap is an accident waiting to happen. The filter protects the dryer's inner workings from collecting lint. Without this defensive shield, a buildup of lint in the ducts can easily lead to a dryer vent fire.

To lower your risk, always use your dryer with the lint trap in place. If your existing lint trap is worn or develops any holes, replace it immediately at your nearest home supplies store.

When it comes to disasters, one could argue that none are worse than a residential fire. Not only do the flames cause inherent danger as they destroy your family's home and or business, but there is also the after effect concerning the removal of debris, soot, the smell of smoke, compromised structure, and additional damages that have been inflicted on your property. For most homeowners, fire is an incredible event. However, they DO happen and for a variety of reasons.

Top 10 Other Causes of Fires

1. Home heat fires: Your furnace needs regular inspection(s) and ensures combustibles are not near any portable heaters.
   
   
2. Cooking fires: Unattended kitchens, splattering grease, and combustibles near the source of heat are very common fire starters.
   
   
3. Smoking: Always ensure that you properly and completely extinguish the cigarette if you smoke in your home.
   
   
4. Electrical fires: Look out for frayed cords, overloaded plug outlets, and the overuse of extension cords.
   
   
5. Children: Keep lighters and matches away from children to stifle any curiosity they could have about what happens when various items catch fire.
   
   
6. Candles: Candles may smell nice, but if left unattended, they could cause a significant issue.
   
   
7. Flammable items: Do not keep adhesives, paint, or cleaning agents close to sources of heat.
   
   
8. Faulty wiring: A significant safety hazard is inadequate wiring (MOSTLY prevalent in older apartments and homes).
   
   
9. Grills: Never cook on the grill under an awning or a covered porch. Give yourself ample space away from your home and automobiles.
   
   
10. Holiday décor: Be mindful of how close your Christmas tree is to your fireplace and always safely hang another décor.

Despite our best efforts as homeowners, accidents still happen. If your home has been damaged by fire and smoke, call SERVPRO of Montgomery County. Our team of highly trained technicians can help get your life back to normal as quickly as possible. With the proper training, innovative equipment, and helpful guidance, our expert technicians will be with you every step of the way to get you back on your feet.

We will arrive at your home quickly to mitigate the damages, secure your property and start the emergency cleaning process to items that are of priority. While we are on the site, your property will be inspected, assessments of damage(s) will be documented, and preliminary estimates made to give you a comprehensive restoration plan of action. 

Electronics After Storm Damage

7/17/2022 (Permalink)

Taking Certain Steps Quickly Can Help Save Electronics in Your Home

After any flood, the damage to your home's contents can be severe. Not only are furniture, flooring, and documents at risk, but electronics can also be ruined by water. Televisions, computers, power tools, appliances, and other devices require immediate attention to have the best chance of being saved. 
 
Homeowners with flood damage typically have electronics that they're worried about, whether the flooding was caused by a storm or burst pipe. Not only is replacing these items an extra expense but going without certain electronics for even a short amount of time can be a huge inconvenience. Whether any specific piece of electronic equipment can be restored or saved depends on a number of factors. 

Humidity 
 
It's not just the standing water in a flood-damaged house that poses a threat to electronics, but humidity as well. This becomes a bigger issue the longer it takes to get the flood damage restoration process started. Our team will dehumidify your home to get things stable and decrease the chance that your electronic devices will incur damage.
 
Exposure to Water 
 
The less water that has been in or around an electronic device, the more likely it can be saved. For instance, a microwave sitting on a wet counter can have the excess water wiped from its base, while a laptop that's been submerged in water is a much greater challenge and may not be salvageable. SERVPRO takes special measures when handling electronics in a home with flood damage, which can often save the equipment. 
 
Preventing Further Damage 
 
When you call SERVPRO after your home has encountered flood damage, it's important to avoid turning on your electronics. It's tempting to see if each item still works, but doing so can increase the chances of irreversible damage. Once we're on the scene, we'll quickly work to save your electronic equipment if at all possible. 
 
If you need to restore your home after a flood, count on the experts at SERVPRO of Montgomery County. We'll do our utmost to help you keep your possessions and avoid the cost of replacement. For more information about our flood damage services or to get a quote, call us today!

How to Prepare Before a Storm

What to do before the storm:

• Check that loose items such as outdoor furniture, umbrellas, and trampolines are safely secured.
• If it is safe to do so, check that gutters, downpipes, and drains are not blocked.
• Park your car undercover and away from falling debris.

What to do during the storm:

• Stay indoors and away from windows.
• If outdoors, stay away from drains, gutters, creeks and waterways, where the water can move up to 10 miles per hour.
• Be prepared for power outages, if possible carry flashlights or any portable light.
• Floodwater is dangerous and toxic – never drive, walk, ride, or swim in floodwater.

What to do after the storm:

• Check your home and property for damage.
• Keep clear of damaged buildings, power lines, and trees.
• Be aware of road hazards such as floodwater, debris, and damaged roads or bridges.
• Do not drive through affected areas unless it is absolutely necessary.

If you suspect damage after a storm, count on the experts.

Commercial Water Damage Cleaning Services

7/17/2022 (Permalink)

Your #1 Asset

Your business has been affected by flooding or water damage caused by a leak or sprinkler system going off, now what? 

As highly trained and highly rated professionals in the fire, water, and storm restoration business, our team at SERVPRO of Montgomery County is here to help. Our crews are IICRC certified which ensures we meet the highest industry standards. This also means we know how to extract water to get your office back in working order. That doesn't mean just the carpet and walls, though, we clean most types of fabrics and surfaces, porous or otherwise. Read below for some of our cleaning services or check out our website for the full list.

We know time is of serious importance. Every day your office or business is closed and costs you more in the long run. We offer several services to minimize as much damage as possible and help you get your business's doors back open. Here are some of the services we provide to help get your business back to preloss condition.

Electronic Cleanup

Water-damaged electronics can present a severe hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

• Television sets
• DVD players
• Computers
• And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage conditions, we can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Contents Claim Inventory Service

Contents Claim Inventory Service (CCIS) provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, barcoding. Our Contents Claim Inventory Service:

• Pre-loss list and value of contents
• A detailed and accurate report
• Better information to settle claims quicker
• Assistance with the burden of proof for claims
• Peace of mind when you need it most

Commercial Property Water Loss and Extraction

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors, and ceilings and cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted, the less damage to the building structure and contents.

The first thing to do if dealing with water damage at your place of business is to remove the water immediately. 

The faster the water is extracted, the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring, and walls can cause permanent damage if not taken care of promptly.

Extracting water in commercial buildings or properties is an essential part of any large water loss. Fire sprinklers, used to stop a fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The technicians will place the dehumidifiers and air movers in the critical areas of the building.

A SERVPRO manager will walk the property with the owner/manager and adjuster, explaining the process and answering any questions about removing property, items, and demo.

At SERVPRO of Montgomery County we are here for your water and fire needs 24 hours a day, seven days a week. Call us at (931) 645-1285. Helping to make it “Like it never even happened.”

Reduce Business Disruption After a Commercial Disaster

6/27/2022 (Permalink)

Contact SERVPRO of Montgomery County at (931) 645-1285 to get started on your SERVPRO Emergency Ready Profile today.

After a major disaster, businesses suffer a variety of interruptions like:

• financial and emotional stress
• production downtime
• sullied reputation
• a plethora of other strains.

In the time period following a trauma like a fire, flood, pipe break, or other form of disaster, making the right decisions can be taxing and confusing. At SERVPRO, we regularly see local companies go through this and want business owners to know we are here to help after a commercial disaster. Part of that help comes through an emergency readiness checklist and disaster plan.

How To Minimize Risks and Loss of Revenue?

Creating a disaster readiness plan for your business can save you thousands on your bottom line, and can save your business, entirely. And the planning process does not have to be overwhelming when placed on top of all other responsibilities. SERVPRO of Montgomery County is here to help take the weight off your shoulders by developing an Emergency Ready Profile for your company. Knowing you are, "Ready for whatever happens," will give you, your clients, and employees confidence if or when your business is affected by a disaster.

We Generate A Plan For You

By developing a SERVPRO Emergency Ready Profile, you minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize the severity of water and fire damage on your business.

SERVPRO Emergency Ready Profile Advantages Provide You With:

• A no-cost assessment of your facility.
  
  This means there is no need to allocate funds, giving you a great value at no cost.
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
  
  It will only take a little time to complete and will not take you away from current projects, but will save a lot of time if ever needed.
• A guide to help you get back into your building following a disaster.
  
  This helps minimize the amount of time your business is inactive by having an immediate plan of action.
• Professionals at SERVPRO of Montgomery County, established as your disaster mitigation and restoration provider!
  
  You have a provider that is recognized as an industry leader and is close by for an emergency response.
• Identification of the line of command for authorizing work to begin.
  
  This saves time so we can start cleaning up the damage, so you can reopen your business as soon as possible.
• Specific Facility Details of your business such as shut-off valve locations, priority areas, and priority contact information.
  
  You will have a quick reference of what to do, how to do it, and who to call in case of an emergency so that you are "Ready for whatever happens."

Contact SERVPRO of Montgomery County at (931) 645-1285 to get started on your SERVPRO Emergency Ready Profile today.

We are here to be your total solutions provider during an emergency commercial disaster so you can do what’s important: taking care of your clients, employees, and other business needs. 

4 Easy Ways to Prevent Water Damage

6/21/2022 (Permalink)

1. Be Careful Where You Plant. 

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

2. Clean Out Your Roof Gutters.

On a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some severe water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. If your gutters are too high or you do not have the correct tools, be safe and get a professional to check and clean them.

3. Use a Drain Snake Instead of Unclogging Chemicals.

Most folks don’t realize these chemicals are eating away at their pipes. If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is an excellent solution to clear away clogs. They’re pretty inexpensive; you can get these thin, plastic sticks with thorn-like teeth at your local hardware store. Depending on the drain snake, they can cut through most any clog you’ll have without damaging pipes. 

4. Never Pour Grease Down Your Sink.

It doesn’t matter if you flush it with hot or cold water. Grease can still cling to your pipes and could even cause some severe damage and blockage. The safest thing to do is pour your grease in an empty can and either let it sit or put it in the refrigerator. Once it hardens, you can toss it in the trash and get rid of it. Done and done. 

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. Our SERVPRO team specializes in fire, water a storm damage. Call SERVPRO of Montgomery County. Our number is (931) 645-1285.

Water Damage 101: What Are the Categories of Water Cleanup?

6/21/2022 (Permalink)

If you are unsure which water damage cleaning method to take after any type of flooding, call us. We are available 24 hours.

Unexpected water in your home—where it shouldn’t be—isn’t something that should be overlooked. Whether the water damage appears to be minimal or overbearing, understanding the type of water and accompanying damage is important to ensure proper cleanup and restoration.

Types of Water

Any kind of flooding needs to be immediately addressed to ensure further damage doesn’t occur. Before grabbing the mop and bucket or wet vacuum, it is vital to understand the type of water that is being dealt with because there are three categories of water. These three categories vary by what type of contaminants makes up the water. The categories of water damage that restoration companies like SERVPRO of Montgomery County use are:

Clean Water: As its name suggests, this type poses little threat. This damage occurs when a water supply line leaks, a sink or bathtub without contaminants overflows, melting snow, or rainwater infiltrates the home.

Gray Water: Once water mixes with chemicals or minimal biological contaminants, it moves to this category. Sources may include a leaking dishwasher, urine-only toilet overflow, or water condensation.

Black Water: This is unsanitary water full of bacteria and microorganisms which bring potential harm to humans and animals. If there was a recent flood, it could mean those rising water included sewage and other debris. Flood water from storms is usually in this category. 

Types of Damage

When assessing water damage to determine repairs, understanding the types is important.

Class 1: The least harmful kind, it typically means that a minimal amount was absorbed in the affected areas. It is usually easy to clean.

Class 2: Known for quick evaporation rates, it can quickly absorb into carpeting and other porous materials. This damage typically requires more extensive repairs.

Class 3: If a sprinkler or pipe bursts, it can rapidly drench floors, walls, furniture, and other belongings. The rapid rate of evaporation requires quick action and water remediation measures to ensure the damage doesn’t spread or promote microbial growth.

Class 4: Excessive flooding means massive saturation of integral home components. Consulting a water damage and remediation expert is the best bet containing the situation and ensuring further damage doesn’t happen.

I Have Extensive Water Damage—What Should I Do?

While there are many levels of water damage, quick action in all situations is key to getting your home back to normal. If you are unsure which cleaning method to take after any type of flooding, call us. We are available 24 hours. Our number is (931) 645-1285. We'll assess the level of contamination quickly to advise you on the safest course of action.

By hiring a cleaning contractor like SERVPRO of Montgomery County, you:

• Reduce your likelihood of exposure to pathogens.
• Mitigate long-term problems like microbial growth.
• No longer have to worry about either cleanup or reconstruction—we do both!
• Salvage flooring, furniture and important personal belongings.
• Don’t have to hassle with insurance—we do that for you!

Humidity: Primary and Secondary Damages Explained by Restoration Experts

6/21/2022 (Permalink)

Call SERVPRO of Montgomery County restoration experts today to mitigate primary and secondary damages due to storms, flooding, and water.

Different Types of Water Damage

Whenever excessive moisture gets inside a building, the problems it causes can be broken down into two categories: primary and secondary damage.

Primary Damage

When water leaks from a pipe or an appliance, it comes in contact with contents and building materials. Anything that happens due to direct contact with liquid water, such as the carpet's de-lamination, is considered primary damage. 

Secondary Damage

Once water gets inside a structure, it naturally raises humidity levels indoors when moisture from wet materials evaporates into the air. Elevated humidity levels can also cause building materials issues since water transfers from the air into dry materials to reach equilibrium. When water vapor causes structural problems, it is called secondary damage.

Extraction procedures help reduce primary issues, and structural drying helps mitigate both primary and secondary water damage. When our SERVPRO technicians deal with any water damage situation, we monitor both relative and specific humidity.

What Controls Humidity?

Controlling humidity levels in a structure helps speed up structural drying times. Wet materials dry out faster if the humidity inside a building is kept low using air movers and dehumidifiers. Monitoring and strategic placement of these devices optimize drying times. When we keep humidity levels low, we also reduce water vapor in the air, causing fewer secondary issues. 

Relative Humidity

Relative Humidity (RH) is a measure of how much water is in the air at any given temperature. RH is expressed as a percentage, so if the relative humidity is 100%, then the air is holding as much moisture as it can at that temperature. At this point, if not sooner, condensation can occur inside the building. "Raining" inside your home can only exacerbate the already water damaging effects. Air can hold more water at higher temperatures, so increasing the house's temperature will lower the relative humidity. That is one of the features of our HEPA filters. Not only does the filter suck the moisture from the air, but it also heats the air to dry the space quicker.

Specific Humidity 

The temperature has such a significant effect on relative humidity, but it's not always a good gauge of how much water exists in the air. Specific humidity is the actual amount of moisture in the air. When our restoration professionals measure specific humidity, they count the actual grains of moisture in each pound of air. To find specific humidity, we measure relative humidity levels and the room's temperature. We then put these numbers in a psychrometric chart that gives us the grains per pound (GPP) number. 

If you ever need help with issues related to water or humidity, such as flood damage, storm damage, or microbial growth, call SERVPRO of Montgomery County at (931) 645-1285, available 24 hours a day.

SERVPRO Conducts Routine HVAC Maintenance and Cleaning

6/14/2022 (Permalink)

Inspecting Your HVAC Unit Can Save You Time and Money

HVAC repair is costly and if the damage is severe enough, it can prevent you from doing business. SERVPRO of Montgomery County recommends that business owners schedule professional HVAC inspections each fall and spring. Routine inspections will help you stay abreast of potential problems with your unit, minimize expenses on repairs, and keep your business up and running. 

We have identified some simple maintenance chores that you can do to prolong your system's life and increase its efficiency between professional inspections and maintenance. 

Routine HVAC Maintenance 

1. Get a high-efficiency, pleated air filter for your system.
2. Keep your heating units and AC free of pollen, leaves, and grass.
3. Keep two feet of space clear of your outdoor AC and heating units.
4. Inspect refrigerant lines every month.
5. Replace air filters at least every 90 days.
6. In the summer, turn off the water running to the furnace humidifier.
7. In the fall, replace the humidifier filter and turn the water back on.

Annual HVAC Maintenance

• Replace the carbon monoxide detector battery. 
• Make sure your outdoor AC unit is on firm and level ground. 
• Clean AC condensation with a bleach and water mixture. 

Caring for your HVAC throughout the year will keep your work environment air quality and atmosphere pleasant, which keeps your staff happy and content. It will save you money by improving and maintaining your energy efficiency throughout your building.

SERVPRO of Montgomery County is always ready to inspect and maintain your HVAC system. We're here to answer any questions you might have. Call us today at (931) 645-1285.

What is SERVPRO’s Cleaning Process for a Commercial Large Loss?

6/13/2022 (Permalink)

SERVPRO Cleaning Process After Catastrophic Commercial Emergencies

From 1980 to 2020, on average, the U.S. endured 7 severe climate events per year. Throughout the past year, that number has more than doubled, according to the National Centers for Environmental Information. Although statistics help describe the destruction brought on by natural disasters, no measurement can quantify the loss and trauma to individuals, families, and communities. The struggle of those involved as they work to rebuild a sense of normalcy is often not seen.

SERVPRO of Montgomery County is proud to assist by offering Commercial Large Loss and Disaster Recovery services after any catastrophic emergency in the United States. With the resources of 17 SERVPRO franchise licenses in 6 locations throughout 3 southern states, we are well-positioned to respond to any disaster.

Our flexible, efficient team can tackle damage at private businesses, hospitals, schools, government facilities, and more. SERVPRO professionals are highly trained in fire, storm, and water damage mitigation. When mitigating damage on a large scale, our team uses the following framework:

Control the Environment

Commercial-sized desiccant dehumidifiers remove water from the air and dense materials while increasing the air temperature, further drying the structure, and helping to better control the environment.

Remove Contaminated Material 

To ensure a safe and efficient clean-up, SERVPRO crews will remove contaminated material and items that are beyond repair and remove restorable items for off-site cleaning. 

Dry the Structure

Various sized air movers and dehumidifiers are strategically placed throughout the structure to accelerate the drying process. 

Our crews can be ready at a moment’s notice, deploying cutting-edge drying equipment and service vehicles that feature truck-mounted water extractors that operate even without electricity. Response time is critical for communities to get up and running again. When disaster strikes, we are ready to answer the call and make it “Like it never even happened.”

SERVPRO Drying Out Water Damaged Clarksville Homes

6/13/2022 (Permalink)

After a plumbing disaster, Clarksville homeowners need more than merely using a water-vac to pull water off the floor, open the doors and windows, and rent a rug shampooer from the local big box store. To completely restore a home or business takes a professional restoration service. 

Drying out a home with water damage in Clarksville requires attention to four key factors that affect humidity. SERVPRO restoration specialists train to analyze each one, knowing which drying methods and equipment they need to use in each home. It all comes down to HEAT. 

Water vapor level determines the humidity levels in the air in a home compared to its capacity. A level of 60 percent or higher indicates the air is saturated. That dramatically slows evaporation and increases drying time. Specialists use dehumidifiers to reduce the humidity level in each affected room. Properly working dehumidifiers can lower the level up to 20 percent every 24 hours. 

Evaporation is the natural process of water converting to vapor. With large amounts of water, it's prolonged. Our SERVPRO specialists use pumps and smaller extraction devices to remove the bulk of the standing water. Once they get the amount to less than two inches in depth, the evaporation rate rapidly increases. They can also augment the evaporation rate with dehumidifiers and use exhaust fans to increase movement, forcing saturated air outside the home. 

Air movement can also be increased using air movers to force warm, dry air throughout affected rooms and across damp surfaces like walls, tables, and countertops to gently increase the evaporation rate. Air movers and fans' combination to increase air movement is also very useful to dry out clothing in a gentle manner that does not damage the fabric. 

Temperature is also an essential factor, especially in cold weather. Since the preferred range to dry home and property is 70 to 90 degrees, we try to engage the HVAC system if it is operational carefully. If not, then specialists use space heaters to raise the internal temperature. They carefully monitor the temperature in every affected room to keep it under 80 degrees on the first day; however, a higher temperature can increase the humidity. 

At SERVPRO of Montgomery County, we use every tool and method available to return every residence to a dry, safe condition for families. If you have had a recent water issue in your home, call (931) 645-1285 to schedule a visit.

Why You Should Clean Your HVAC System This Sniffling Season

6/13/2022 (Permalink)

Warm weather is here, so it's time to open the windows and let in the fresh air. As you embark on cleaning your home this season, you may forget an important piece of machinery that needs cleaning and maintenance as much as the garage needs cleaning! Don't forget about your HVAC system.

According to the U.S. Environmental Protection Agency (EPA), pollutant levels inside your home can be two to five times higher than outdoors pollutant levels, and the ventilation system is often the largest contributor to low indoor air quality! Many systems go a long time before being inspected and cleaned, so if your HVAC system is like most, your dirty vents might be circulating odors, mold, and irritating dust throughout your home, too.

The EPA reports contaminants or foreign objects such as rodents, insects, dust, dirt, debris, bacteria, mold, and pollen have the ability to enter and collect in your air ducts. So not only is your indoor air quality worsened, but these critters and allergens can cause long-term damages to your HVAC system.

So, Who Cleans Air Ducts?

Cleaning your HVAC system is no easy task without the right tools, but that’s where a professional in the industry like SERVPRO of Montgomery County can help. We offer heating, ventilation, and air conditioning unit (HVAC) inspections and cleaning. In most cases, air duct cleaning is not essential to a smoothly run home, but after a major air-quality-reducing event like a fire with smoke or suspected mold growth, duct cleaning is essential to limit the circulation of contaminants throughout the house.

If your HVAC has been operating for some time without attention, it could be circulating the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

How Does SERVPRO Clean HVAC Systems?

Unlike most duct cleaning services, we use a Portable Ventilation & Air Duct Cleaning System to examine ductwork and sweep clean years of dust and grime.

This system allows us to:

• Remediate Bacteria, Fungi, and Mold
• Reduce Potential for Mold Growth
• Restore Peak Energy Efficiency
• Eliminate Offensive Odors
• Provide Free Written Inspections and Estimates

Our Duct Cleaning Process

• First, we use patented equipment, such as the roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Filters will either be cleaned or replaced to remove odor and dirt.

If you have other cleaning needs, we provide various cleaning services. Call (931) 645-1285 today.

Third Party Certified: Upholding IICRC Standards and Maintaining Excellence is the SERVPRO Way

6/9/2022 (Permalink)

Upholding Standards And Maintaining Excellence

When homes in Tennessee, need remediation, you want to ensure that the company handling the problem adheres to the highest industry standards. The restoration industry standards are set by the Institute of Inspection Cleaning and Restoration Certification (IICRC). The IICRC is a third-party certification organization that approves instructors and schools to teach the skills needed to meet its values of expertise, integrity, and excellence.

Expertise

Training programs such as the ones offered by SERVPRO of Montgomery County are IICRC-certified. Classes are offered in any of the following categories:

• Applied Structural Drying Certification
• Carpet Cleaning Certification
• Fire Restoration Certification
• Upholstery Cleaning Certification
• Water Restoration Certification

Receiving a mitigation certificate after completing these courses means that the individual can do the job right. When clients hire someone to fix a problem in their homes, they want to verify that the technicians know what they are doing and that they are certified mitigation experts.

Integrity

It is not enough that technicians know how to do their job well—they also need to be honest and trustworthy. When the IICRC certifies a company or individual, you know you have found someone you can trust. They adhere to a strict standard of ethics and can be expected to be upfront about their clients' homes' assessment and treatment. The IICRC’s stamp of approval is a big deal, as they, “Stand at the forefront of the Inspection, Cleaning, and Restoration Industry,” regarding training professionals.

Excellence

When a certified school or instructor trains specialists, they learn how to exhibit high standards of service. Continuing education courses improve knowledge, turning technicians into industry leaders. These classes also serve to educate insurance and real estate professionals regarding various mitigation processes. Shared knowledge strengthens these partnerships so that together, they can offer more excellent service to the customers they share.

A third-party certification organization sets industry standards that all mitigation professionals must meet. The values of the IICRC are reflected in each training program and instructor it approves. To ensure quality, professional service, recommend certified mitigation professionals to your clients. If you have residential or commercial Smoke, Fire, Water, damage, contact SERVPRO of Montgomery County, an IICRC company, for a free restoration estimate.

Benefits of Large Loss For Your Commercial Business

6/9/2022 (Permalink)

Large Loss Restoration of Your Commercial Property

When a property is affected by a disaster, catastrophic loss occurs. Whether the large, commercial property sustains water, fire, or storm damage, there will be many different moving parts involved to restore the business to its preloss condition. Employing a restoration company that offers significant loss response can be useful for insurance agents and business owners alike. A professional like SERVPRO of Montgomery County will be able to make the process run smoothly since we work with the insurance directly and handle all parts of most large loss jobs in-house.

Our services include water extraction, board-up services, HEPA filtration, mold remediation, fire cleanup, contents cleaning, odor removal, biohazard cleanup, construction, and much more.

1. Experts Are Equipped With the Right Tools

When a major disaster strikes a large geographic area, it's common for restoration experts to be overwhelmed with requests and phone calls. Some local restoration companies may not be equipped to handle all types of disasters or at a large scale, and these companies may not have access to specialized tools.

A restoration company with a broad reach and the resources of 18 other locations, can bring in experts with the necessary tools to assist in the cleanup and restoration process of even the biggest and most complex jobs.

2. Experience to Handle Catastrophes

Whether a catastrophic loss occurs due to flooding, storm damage, or a fire, it's essential for business owners and insurance agents alike to know that the professionals restoring commercial properties are experienced. One person alone may not have the experience to respond to a major disaster. However, when numerous people assist in responding to a disaster, everyone's combined experience makes the loss response team equipped to manage many aspects of commercial property damage. 

3. Timely Reactions

When widespread damage occurs to an area, other local restoration companies may not assess quickly enough to be a real help. Unfortunately, a slow response can cause a property to acquire more issues, such as mold growth and structural damage. With our 24 hour emergency response, however, professionals can quickly assess a property, and take next steps. After a thorough assessment, experts can begin restoration. So, the faster the professional gets to the jobsite, the faster your commercial property can be restored to its preloss condition.

There is a reason SERVPRO has ranked number one in the industry for over 20 years. We stand with our work because we really are “here to help.”

SERVPRO® Emergency Ready Profile Helps Prepare Your Company for Emergencies

We want to help your business to be ready for the damaging effects of fire, water, and storm. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate action plan.

Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage affects your business. 

The Emergency Ready Profile (ERP) is a tablet and phone application that allows you to take photographs of important safety and emergency features in your business. Each photograph will have a written explanation of how to turn off the different utility systems. One of our SERVPRO employees will walk you through your business’s safety features and help you establish a plan in preparation for an emergency. Remember Murphy’s law—If anything can go wrong, it will. So, we want to make sure you are not caught unawares. 

For additional information regarding SERVPRO Emergency READY Profile, contact us at (931) 645-1285.

Storm Restoration Professionals Know How to Dry Your Property

6/9/2022 (Permalink)

SERVPRO of Montgomery County is a Leader in the Storm Restoration Industry for a Reason

Harsh weather conditions like flooding, wind, and storms cause devastating damage to homes and businesses. Property damage due to storm damage and flood water overwhelms many with concerns for personal safety and properties' security.

When this form of damage occurs to your home or business, the first step is to find safety, then contact a trustworthy storm damage restoration company.

An immediate restoration response reduces the extent of damage done to a property. Since roof damage is likely to be accompanied by water damage—a gaping hole is a recipe for moisture and storm water to make itself at home—a quick emergency response reduces the risk for internal and structural water damage and microbial growth.

When contacted, storm restoration experts will analyze the level of damage and make a judgment regarding how to begin. Professionals' main priority is to secure property before cleanup, repair, and restoration. Once a property's debris is removed from the exterior and roof repair is completed, experts move to drying and the internal cleanup of furniture, carpets, clothes, and other items. 

The Drying Process of SERVPRO of Montgomery County

Oozing groundwater, especially in places prone to flooding, could cause damage, especially if no flood pump has been previously installed. SERVPRO of Montgomery County has a thorough drying process.

First, our team sets up industrial-strength drying equipment such as air movers and HEPA filtered dehumidifiers. Special care is taken to thoroughly dry the area around the original leak or cavity.

If water has seeped to the surrounding areas, special drying equipment is used. It can take 3-5 days for traditional drying. However, hard-to-dry materials, such as wood floors and crawlspaces, can make the process longer.

After the property is dry, the restoration of any damaged materials can start. Restoration is the most time-consuming part, but is very important and the bulk of returning the property to its preloss condition. We strive to make a property look, “Like it never even happened.”

We are available 24 hours for emergency response. Call us at (931) 645-1285.

Does My Carpet Need to Be Replaced? Professional Water Extraction and Cleaning

5/29/2022 (Permalink)

Professional Water Extraction and Cleaning

If a pipe breaks, a tub overflows, or dishwasher leaks water can spread quickly throughout your home. Moisture from one of these instances can soak into the carpet, damaging the porous fibers.

What does water do to a carpet?

If the water saturates the carpet, padding will disintegrate and glues will weaken, causing the backing to peel away from the fibers. The moisture also causes microbes to develop on the surface of the subfloor. Water will ruin the whole carpet if left too long, so how long is too long? How would a person know if a carpet is salvageable or not?

The answer depends on a few factors. A professional restoration company will examine the cause of water damage and determine if the water is Category 1, 2, or 3. These categories describe the levels of toxicity of the water. Flood water and sewage water are seen as unsafe and are categorized differently than tap water overflowing from a sink or bathtub.

A professional will also lift the different layers for cleaning and drying. The carpet padding will likely be thrown out, no matter how long it’s been sitting, because it is relatively inexpensive to replace. This saves a lot of time, effort, and money cleaning a potential breeding ground for microbial growth. 

In general, many carpets can be restored by technicians without needing replacement—even when water seeps deep into the fibers. If the water type and severity of damage poses a risk, though, a professional will know to rip out the carpet and replace it.

Water Extraction

After technicians inspect the danger and its source, lift layers, and remove pieces, they will extract water from the carpet fibers using specialized equipment. This equipment pulls the water up through a vacuum and sends it to a tank. Heavy-duty weighted extraction tools will be used for highly saturated carpets. Weighted extraction tools use the operator's weight to compress the carpet, allowing more moisture to be extracted.

Drying

After water extraction, a professional will set up drying equipment. Air movers—SERVPRO’s name for industrial, high-powered, blower fans—push air in a circular motion speeding up the evaporation process. Dehumidifiers are simultaneously set up to pull moisture out of the environment and lower the property’s relative humidity.

Finally, a professional will disinfect the carpet. For additional information, call our office today at (931) 645-1285!

Is Your Business Prepared for a Fire?

5/29/2022 (Permalink)

Fire Preparedness Means More Than Simply Owning a Fire Extinguisher

A fire is every business owner’s nightmare. Your insurance policy will ensure you can rebuild in the event of a fire. But what about protecting your most important assets: your life and the lives of your employees? To avoid the unspeakable tragedy of losing employees in a fire, it’s necessary to build a fire escape plan.

Tips for Your Business’ Emergency Fire Plan

1. Ensure your business has the proper number of smoke alarms. In newer homes, the National Fire Alarm Code (NFPA 72) requires hard-wired, interconnected smoke alarms with battery backup on every building level, outside each work area, and inside each office. If your building is older and smoke alarms are not already in place, install them on every level and outside each work area at a minimum. Test your alarms once a month and replace the batteries at least once a year.
   
   
2. Teach employees what smoke alarms look and sound like. If your smoke alarm has a test feature, set aside time for a training in which you or a professional teach your employees the fire escape plan and include a smoke alarm test. If it does not have a test feature, there are videos online which provide demonstrations of what smoke alarms sound and look like. Teaching employees to recognize an alarm and know the plan of action ahead of time will give employees more confidence to remain calm during the emergency.
   
   
3. Ensure everyone in the building knows two ways to escape from every room. It may not be an ideal route, but knowing a second exit from a room is advisable. It is also essential to establish a meeting spot outside the building to ensure everyone's arrival to safety. Depending on the size of the building, this may require a customized escape diagram.
   
   
4. Establish an emergency communications plan. As part of your building’s fire escape plan, make sure everyone knows who and how to contact in the event of an emergency.
   
   
5. Practice escaping from your building at least twice a year. This may seem excessive, but fire drills can save lives in the event of a real fire. Employees come and go, so frequently performing this drill makes sure all employees know what to do.

Call SERVPRO of Montgomery County if your business suffers commercial fire damage at (931) 645-1285. 

How Can SERVPRO of Montgomery County Help with Hazardous Waste?

5/29/2022 (Permalink)

SERVPRO of Montgomery County Helps with Hazardous Waste

Although SERVPRO of Montgomery County is well-known for fire and water restoration, you may not know that we offer hazardous waste disposal. Our highly-trained professionals can help you or your business with biohazard, vandalism, and crime scene cleanup. We specialize in removing and cleaning common hazardous wastes such as bloodborne pathogens, sewage backups, illegal drugs, hoarding situations, crime scene residues, and more. We are trained to safely decontaminate these situations in accordance with OSHA and CDC regulations. Our sanitizing agents, antimicrobial treatments, thermal foggers, and deodorization agents help us make your property “Like it never even happened.” 

When you experience a biohazard concern or have hazardous waste on your property, leave the responsibility of hard cleanup to us. Bloodborne pathogens, bodily fluids, and other contaminated waste can put you at risk. Follow these steps after contamination. 

• Call us immediately at (931) 645-1285 for biohazard cleanup. 
• Stay out of infected areas. 
• Call first responders if the situation is life-threatening. 
• Treat all areas and/or bodily fluids as if they are contaminated. 
• Turn off the HVAC system if there is sewage damage. 

Don’t wait to call us when you have a biohazard emergency. These situations can leave home and business owners feeling vulnerable, violated, and unsafe. SERVPRO of Montgomery County is here for you 24/7, 7 days a week at (931) 645-1285.

Clean Up Flood Damage: Call a Pro

5/23/2022 (Permalink)

Professional Flood Water Damage Cleanup

While some water damage events aren’t very predictable, flood damage from storms is comparably easier to forecast. Storm surges, torrential rain, and rising water levels cause massive water damage for those who live along the coast or in low-lying areas. Flood damage is terrible in every instance, but the good news is homeowners and business owners usually have adequate time to prepare their home and/or business for the impending water damage as best they can.

When a storm ends, and it's safe to return to a damaged property, many find the water damage in the home or business worse than they could have imagined. It sometimes seems impossible that water levels can rise so high and cause such devastating damage. In the unfortunate case that this has or will happen to you, follow the following important guidelines for safely handling flood waters and their effects.

Do Not Go Back To the Property Without Permission

Even if your curiosity wants to know how much water is in the property or the kind of water damage; never return to the property without being notified first that it's safe to return by proper authorities. Flood damage and waters can be hazardous, and it's easy to forget that there is so much more than just water on the road or in a home. 

Beware of Bacteria

Before anyone enters a home or office with water damage to begin the water cleanup process, they must know how much danger potentially awaits. The water cleanup process should begin as quickly as possible, but it cannot be done if the area is still unsafe.

1. Live electricity. Don't assume just because the power is out in the town that there's nothing to worry about. The power could come back on at any moment, which means it could cause serious bodily harm to anyone in contact with the electricity or its conductors. Make sure all electricity is turned off at its source before entering any building with standing water.
2. Danger in the water. The second danger is what might be waiting for people in the water. There could be animals like snakes or dangerous bacteria found in feces like E. Coli. Always let the local authorities do a neighborhood sweep before taking steps to prepare for the water cleanup and drying process.

Call the Pros

Restoration companies have powerful equipment designed to allow adequate drying in minimal time. Professional mitigation and restoration are imperative because any missed moisture leads to much larger problems like microbial contamination. Restoration is designed to clear out all the water in places others might not realize it is hiding. 

Call for professional restoration and mitigation rather than handling the drying process without a pro's help to remove water in a business or home. Contact SERVPRO of Montgomery County for professional flood water cleanup, professional drying, and content cleaning.

SERVPRO Secures and Restores Tennessee Residents' Contents After a Flooding while Mitigating the Structural Damage

5/23/2022 (Permalink)

SERVPRO Packs Out Your Business’s Items After Storm Waters Flood Your Property

The chaos and stress of post-storm flooding at your business’s property is paralyzing. With water, debris, and quite possibly severe damage to your roof, windows, doors, and siding—you need fast, reliable help. Our team of disaster remediation experts has proven strategies to help you and your family through this difficult time. 

What is a Pack-Out?

We often recommend a pack-out after flood damage. A SERVPRO pack-out is when furnishings, household or office goods, documents, and personal possessions are moved to a dry and safe space on your property or transported to our production facility to be restored. Removing the items permits our crews to clean flooded areas in your home, unimpeded; extracting water, doing demolition if and where needed. This helps technicians dry out the structure faster without the need to work around belongings.

SERVPRO uses a detailed and secure Content Claims Inventory System (CCIS) to document and track the items we move out. Lists, digital pictures, and barcoding ensure we have a complete record of the articles. We collaborate with your insurance company to make sure the efforts we make to clean, dry, and restore the pack-out inventory are covered to the extent of your contract. It is typically less expensive to restore items than to discard and replace them. We help you save time, money, and memories.

Innovative Restoration

Our production facility technicians are skilled with innovative techniques such as freeze-drying for document and picture restoration. Floodwaters can be contaminated, so we work to ensure the packed-out items receive effective disinfectant treatment. SERVPRO provides temperature and humidity-controlled smaller chambers to dry out furnishings and electronics. Be advised that modern electronics often need precise cleaning from specialty companies. We have piston-driven Esporta washing equipment to clean soft items and immersion tubs and ultrasonic equipment to loosen flood debris soiling from blinds and intricately detailed decor and other items.

SERVPRO crews secure the exterior damage with boards and tarp, moving on to extracting, containing, and disposing of the floodwaters according to local regulations. We can spray and treat soiled areas with EPA-registered disinfectants before using commercial-quality air movers, heaters, and dehumidifiers to ready your home for the return of the packed-out items, "Like it never even happened."

Call Us Today

SERVPRO of Montgomery County awaits your call at (931) 645-1285. Contact us to evaluate your flood damage and rapid remediation of your home and a professional pack-out of floodwater-damaged items.

The Importance of Fast Water Cleanup

5/23/2022 (Permalink)

How Fast Should Water Damage be Cleaned Up?

You depend on your business to keep money flowing in, and you rely on the building where location keeps business going. However, when a pipe or supply line springs a leak, it throws a kink in your week. The time it takes for you to arrange pipe burst cleanup can make the difference between a simple and fast water cleanup or extensive and expensive water damage.

The First Few Minutes

Water damage begins with a variety of events, including:

• Pipe break
• Supply line leak
• Toilet overflow
• Adverse weather
• Foundation crack

If all you need is pipe burst cleanup or supply line repair, the first few minutes of water cleanup are crucial. If possible, turn off the source of water as quickly as possible.

The First Few Hours

The longer water sits, the more potential havoc it wreaks. Once exposed to humidity, walls can start to disintegrate, and items made of pressed wood—which often includes cheap flooring—can swell and warp. Water from burst pipes and supply lines can also damage furniture and other supplies in your workplace. 

The First Few Days

Damage that is not mitigated quickly will also become a breeding ground for mold and bacteria growth. Prolonged damage can interrupt your business’s daily operations, possibly harming your bottom line. To limit the extent of water damage to your business, call a professional in the restoration industry like SERVPRO of Montgomery County. SERVPRO’s highly trained professionals are equipped with knowledge, experience and all tools capable to restore your business to its preloss condition. We know the disruption that results from supply line leaks, overflowing toilets, adverse weather, foundation cracks, pipe breaks and other catastrophes. By calling our emergency team, available 24 hours per day, you may be able to turn a potentially massive setback into an easy and fast fix. For additional information regarding commercial restoration, call us at (931) 645-1285.

Does a Remediation Company Need To Be Certified?

5/15/2022 (Permalink)

Okay, scenario: You have recently experienced a flood or other water damage and now see subsequent microbial growth. You look online for, "best mold remediation company near me," then pick the first result — or the cheapest, right?

A bad situation has been averted? Maybe not. All remediation companies aren't created equal — a costly lesson to learn if your insurance company does not cover uncertified remediation companies. When facing mold damage in your Memphis property, choosing a certified mold remediation company is your best bet. So, what does that look like?

What Is Mold Certification?

While plenty of businesses in this field have the equipment to cleanup mold, not everyone can do it well or safely. This is why the Institute of Inspection Cleaning and Restoration Certification (IICRC) sets standards for mold remediation and certifies specific companies. An IICRC means a business meets standards involving:

• Ethics
• Technical knowledge
• Procedures
• Accountability

Choosing a certified microbial growth removal company can save you time, money, and frustration in the long run. Need more reasons, we have them!

Why It Matters

Not only are these standards relevant in the legal sphere, but they have practical applications to your property, too. For one, these certifications ensure accountability, as the company is compelled to maintain a standard of quality in order to keep their certification.

Secondly, acquiring the certifications also requires a high amount of knowledge, so choosing a certified company ensures you've chosen one of the best in the field.

Also, many insurance companies hesitate to cover work by an uncertified mold removal company. As an obvious result, choosing a company that your insurance covers lightens the cost load to your pocket because your insurance will likely cover the majority of the cost.

When you're looking for mold remediation, it's not time to cut corners. Look for a certified mold remediation company with the proper IICRC verifications, and you can rest easy the job will be done right the first time.

Yes, Your Open-Concept House Design is More Flammable

5/15/2022 (Permalink)

SERVPRO Eliminates Soot and Smoke Residues After a House Fire

Your home was not intended to stop fires before they spread to other areas of the house. Most of the materials used for constructing your home are flammable and actually fuel the spread throughout the structure. Further, the “open-concept” design that has become popularized thanks to HGTV personalities is a fire-spreading hazard. Flames and smoke can quickly move throughout the home because there is less fuel to burn, i.e. less walls, doors, etc. Building designs that have individual rooms with doors are more likely to have a slower spread since the fire can be temporarily isolated by the closing of doors. In any case, if your property catches on fire, it can incur extensive damage—and fast! 

Working to clean up the mess after the incident is over is no easy task. Most often, the substantial effects that stand out are smoke and soot damages. These are common versions of fire damage in homes, and they can often prove to be challenging to remove without the right equipment. 

Fortunately, our SERVPRO fire restoration professionals have the tools and expertise to help you through often widespread soot damages throughout your household. While the most concentrated of this effect can be found around the fire's originating point, where it burned the longest, this is not always the case. This matted debris and film from the combustion leave a dark, often black residue on surfaces, furniture, flooring, and other materials. 

Removing this residue requires multiple approaches.

Soot Damages

Soot is most concentrated where it burned longest, but matted debris and film from the combustion leave a dark or black residue on surfaces, furniture, flooring, and other materials, too. Removing this residue requires multiple approaches. For wall surfaces, scrubbing with wet and dry sponges can often remove the bulk of the film. Confined spaces like ductwork require high powered vacuums. 

Smoke Damages

Smoke damage often presents itself in the form of a harsh odor lingering in fabrics, carpeting, and open spaces throughout affected areas of your house. Removal of this odor typically requires thermal fogging, a process that releases an unscented chemical compound into the environment and contents of the room to break apart odor molecules and leave no discernible scent behind. 

The Right Solution

Unfortunately, this causes a bigger mess than most people are equipped to handle. Fire damage proves to be challenging to remove without the right equipment. We always suggest hiring a professional fire cleanup and restoration expert. We may be biased, but SERVPRO is just that. We have the experience, tools, and techniques to help you through widespread fire, smoke, and soot damages. 

When you face the effects after a house fire, SERVPRO of Montgomery County responds quickly to get your home back to preloss conditions, as soon as possible. Give us a call at (931) 645-1285.

Charcoal Grill Fire Safety

5/15/2022 (Permalink)

Follow These Tips to Avoid a Barbecue Fire

Spring is upon us! The arrival of nice weather calls for grilling out with friends and family. Unfortunately, a grill fire is a real safety hazard in the right combination of circumstances. A fun get-together can turn into a disaster in a hurry. You can avoid a barbecue fire by following these tips:

1. Keep the Grill in a Safe Location 

Keep the grill outside on a level surface at least 10 feet from buildings and other flammable objects. Never grill under an overhang or in an enclosed area. Be sure to monitor it closely until it cools.

2. Keep Children and Pets at a Distance

Children and pets should stay at least three feet away from the grill. Ensure that pets on tie-downs cannot reach the grill; they can wrap their line around the grill and pull it over. It will keep them at a safe distance if a grill fire occurs. 

3. Be Mindful of Loose Clothing

Make sure that you wear appropriate attire when you grill. You can tie back everything with an apron. For added safety, use long tongs and spatulas and wear heat resistant grill gloves.

4. Use a Chimney Starter

A chimney starter is a much safer option than lighter fluid. It will also light the coals more evenly. 

5. Practice the Two-Zone Method

This simple, versatile method creates a much safer grilling experience. Put the hot charcoal on one side of the grill and leave the other side empty. If a flare-up occurs, move the food to the other side until the flame subsides, then move it back to continue cooking. The two-zone method can improve your food quality because it creates a searing side and another side for flame-free slow cooking.

Keep a fire extinguisher near. Do NOT use water; it can make a grease fire flare-up. Instead, close the grill lid until the outbreak subsides. If your house sustains fire damage or smoke damage from a grill fire, SERVPRO of Montgomery County can return it to its original state.

Storm Restoration Experts Know How to Dry Your Property

5/9/2022 (Permalink)

For additional information regarding storm damage, visit our service page or blog. We are available 24 hours for emergency response. Call us today.

SERVPRO of Montgomery County are Leaders in the Storm Restoration Industry for a Reason

Harsh weather conditions like flooding, wind, and storms cause devastating damage to homes and businesses. Property damage due to storm damage and flood water overwhelms many with concerns for personal safety and properties' security.

When this form of damage occurs to your home or business, the first step is to find safety, then contact a trustworthy storm damage restoration company.

An immediate restoration response reduces the extent of damage done to a property. Since roof damage is likely to be accompanied by water damage—a gaping hole is a recipe for moisture and storm water to make itself at home—a quick emergency response reduces the risk for internal and structural water damage and microbial growth.

When contacted, storm restoration experts will analyze the level of damage and make a judgment regarding how to begin. Professionals' main priority is to secure property before cleanup, repair, and restoration. Once a property's debris is removed from the exterior and roof repair is completed, experts move to drying and the internal cleanup of furniture, carpets, clothes, and other items. 

The Drying Process of SERVPRO of Montgomery County

Oozing groundwater, especially in places prone to flooding, could cause damage, especially if no flood pump has been previously installed. SERVPRO of Montgomery County has a thorough drying process.

First, our team sets up industrial-strength drying equipment such as air movers and HEPA filtered dehumidifiers. Special care is taken to thoroughly dry the area around the original leak or cavity.

If water has seeped to the surrounding areas, special drying equipment is used. It can take 3-5 days for traditional drying. However, hard-to-dry materials, such as wood floors and crawlspaces, can make the process longer.

After the property is dry, the restoration of any damaged materials can start. Restoration is the most time-consuming part, but is very important and the bulk of returning the property to its preloss condition. We strive to make a property look, “Like it never even happened.”

For additional information regarding storm damage, visit our service page or blog. We are available 24 hours for emergency response. Call us at (931) 645-1285.

Fire Prevention: Save Your Home and Family

5/8/2022 (Permalink)

Fire prevention can save your home and your life.

You protect your family by locking doors at night, monitoring who they spend time with and where they go. But do you consider fire prevention and preparedness tips?

As a homeowner, the thought of a fire breaking out in your house is a nightmare scenario. It puts your family’s safety at risk, and you could lose many possessions including your home itself. Avoid this frightful scenario and potentially save lives by reducing the risk of fire.

Maintain Smoke Alarms

All homes should have smoke alarms to alert you to fire danger. One or two alarm devices are not enough if you have multiple levels or a larger property. Your home should have a working smoke alarm in every bedroom and an additional alarm per floor. Maintain your smoke alarms to ensure they are effective in the unfortunate incident of a fire.

• Test your smoke alarm once per month by pressing their tester button.
• Change the batteries in your smoke alarm at least once per year.
• Never disconnect your smoke alarm.

Practice an Evacuation Plan

It is a wise idea to explain rules for safely exiting the home. Putting together a simple to understand plan for all family members is an easy way to make sure you and your family are on the same page in the event of a fire emergency.

Something as simple as identifying a meeting location outside, explaining how to open tricky windows, or showing how to remove cut window screens is a great start for teaching young children safe fire evacuation. Teaching administration of tools like the fire extinguisher and its location can prevent small kitchen fires from forming catastrophes.

Keep an Eye on the Dryer

Of major appliances, the dryer is perhaps the most significant potential culprit for starting a fire apart from countertop ovens and griddles. Check the filter and remove lint buildup after every load. Doing this also helps dry time, so it’s a win-win! We also recommend inspecting the outside vent and the hose leading from the dryer to the vent for proper ventilation. There are many YouTube tutorials that explain the ins and outs of dryers and their filters—those videos may be useful for extra, seasonal, deep cleanings.

Inspect Outlets

Being aware of electrical problems is an important fire precaution. Never overload your outlets. Also, be mindful when you use power strips, especially with computers and TVs. If an outlet looks dingy, it could be blown which indicates hidden problems. Outlet inspection is especially necessary for rental apartments or townhomes. Take precaution and call a professional electrician or property maintenance for help. We do not recommend fixing electrical problems. This is not a DIY project. 

Be Careful When You Cook

Because there are many silent heat sources in a kitchen, fire prevention is most likely and therefore most important here. Make sure your oven is clean and functioning correctly. If the oven emits an unusual amount of heat when closed and cooking, there may be problems with the seal or heating mechanism. It does not hurt to have a professional look at the appliance to ensure the temperature regulation mechanisms are working properly.

If all is functioning, it is wise to use the self-clean setting when your oven looks particularly grimy. This will heat the inside of the oven to a high temperature, burning stuck-on residue. When the self-cleaning is done, the food particles inside will be ash and can be easily wiped out. This is a simple and effective way to clean an oven. However, do not leave your oven unattended while this process is happening.

In fact, never leave any kitchen appliance unattended, especially food on the stove. A good rule of thumb is to store items off and away from the stove—you may not know when a child messes with the dials or an adult forgetfully leaves a burner on. In this age, stoves have smart locks that prevent accidental dial clicks. Regardless, putting items away ASAP as opposed to leaving them on the stove is a good, safe practice.

You can have peace of mind when you follow these fire prevention guidelines. We, at SERVPRO, want you to help prepare you. Still, accidents happen. In the event of an unfortunate situation, we offer fire damage services like Fire & Smoke Restoration, soot and odor removal and contents cleaning. If you have fire damage, contact SERVPRO of Montgomery County at (931) 645-1285.

Affordable or Free Events in Clarksville This May?

4/28/2022 (Permalink)

Whether you are looking for a date night for you and your sweetie or a family day out, we have date ideas and family friendly events throughout May.

What’s Happening in Clarksville This Month?

There are many exciting things happening in Clarksville,TN and surrounding areas this month. As Clarksville grows, so does the list of activities stemming from new businesses and local organizations.

Whether you are looking for a date night for you and your sweetie or a family day out, we have date ideas and family friendly events throughout the month of May.

From downtown Clarksville to the outskirts, there’s free or affordable things to do around town this month.

May 5 - July 9: Line Dancing Class

Want to learn line dancing? Kleeman Rec Center has a new line dancing program that will not only teach you some moves but give you an amazing low impact workout! Presented by the Clarksville Parks and Recreation Department.

When: Tuesdays from 6 pm to 8 pm

Where: Kleeman Rec Center, 166 Cunningham Ln.

Who: for ages 8+

How much: $30 per person

More info: Register online here.

May 7: Clarksville Queen City Road Race

For more than 40 years, the Queen City Road has been the premier running event in Clarksville. The race features a 10K that takes participants along the Cumberland River and through McGregor Park, a 5K that features Liberty Park in its entirety, and a 1-mile fun run inside the park as well. All three courses (1 mi, 5K, 10K) are certified with USA Track & Field. 

Registration is open to the first 1,000 participants. Registration will remain open until max is reached.

Must register by April 22nd to be guaranteed a shirt.

Find more information and register online here.

May 7: Clarksville Scavenger Hunt

A fun-filled Saturday in Downtown Clarksville as the community comes together to support and celebrate LOCAL businesses all over Clarksville! Travel around downtown and meet the faces behind the businesses, participate in games and activities, grab a drink from one of the local breweries, and kick back for some great entertainment.

This event is FREE to the community! (Food and drinks available for purchase)

LOCAL Businesses, LOCAL Craft Beer, LIVE Entertainment, Activities for the Kiddos, Shopping, Great Food

And MUCH More!

Vendors and local businesses will be set up from 11am to 6pm. Raffle at 6pm. The live band goes from 6-8pm.

If you are a local business and would like to join us and set up a booth at the downtown commons, apply here -> Vendor Application

Here is a list of businesses participating:

&Vinyl, 105 Social, 931 kicks, Above Us, American Pride Boxing, Antique Cache and Collectibles, Arapaap, ArtLink, Blackhorse, Bo Society & Books, Brand My Swag, Brushing Brothers Painting PLLC, Caledonia Forest, City Boy Country Life, Clarksville Collection, Clarksville Physical Medicine, Cliff White Agency Farmers Insurance, Courtney’s creative palette, Cultivated Visuals, Cuppow Collectibles, D AND D COMPANIES INC, Drafts by Olasubomi Gallery, E&J 3D Printing, Edward’s Steakhouse, Emerald City CBD, Evil Nash Brewing, F.A.I.T.H. Cancer Care Foundation, Fairway Independent Mortgage Corporation, Fanelli’s, FBC Merchant Services, Founding Frothers, Game Hub, Golly G’s, Grand Division, Gray Smoke BBQ, Hall Group Senior Planning, Health Markets Insurance, Hearts in Balance, Hempspired, Hippington, Homes for Heroes / Keller Williams, Hot Pita, HUDUBAM, Inflate, Ironwood Dental, Irreverent Warriors, Jake and Jo, LLC, Jolie’s Chateau, Journeys eye, Kings Bluff, Kwiktax, Lather salon, Legend Acres, LKB2 Fitness LLC, LOCAL Clarksville, Madeleines, Make Your Mark Framing, Mickey’s, Miggy Boards Cornhole Crew, Mildred & Mable’s, Mom and Pops Music Shop, N & F Computers, New York Life, Nicoletta’s Catering, Operation Iron gym, Orange Theory Fitness, Ox and Cart Leather, ParaPooper, Pro Studio 7, Pup’s Plants, Pure Romance, Puroclean of Clarksville TN, Reda Home Builders, Rune In The Moon, SAFE: Soldiers and Families Embraced, Salon Uplift, Sanctuary on Main, Scentsy, Simply Sweet by Jenny, Snapshotz Portrait Studio, Sneaker Riots, Stafford Title, The Star Spangled Brewing Company, Strawberry, Alley Ale, Sugar Smiles Cotton Candy, Tater Heads, Tennessee Edge Home Inspections, Tennessee Valley Brewing Company, The Gutter Professionals, The Joe Padula Show, The Press, The Sol Press Co., The Vine on Franklin, Tito Boba, Total Balance Massage & Wellness, Trazo meadery, Trendy Little Camper, Trendy Rooster, Tristar Bank, Valor Designs, Wedding Belles, Wild Roots Wellness, Yada, YAIPAK, Your CBD Store, Your Happy House Cleaner

May 14 - October 1: Downtown Clarksville Farmers Market 

Join Downtown Clarksville for Opening Day of the Clarksville Market!

The Clarksville Downtown Market is a weekly open-air market featuring farmers and artisans who offer locally-grown fresh produce, food items, and handcrafted products. The Market strives to provide an opportunity for customers to connect with local businesses while enhancing the quality of life in our community. Enjoy live music, meet our Market mascot, “Corny the Cob,” and participate in special events on select market days.

DATES & TIMES

Returning Saturdays, May 14 - October 1, 2022 (except September 10)

8:00 AM to Noon

LOCATION

1 Public Square, Clarksville, TN 37040

Find more information click here. 

May 20 - May 21: Kiwanis Rodeo

@ The Montgomery Co. 4-H Arena on Rossview Road.

The 33rd annual Kiwanis Rodeo is a PRCA ProRodeo Event. All proceeds from our rodeo benefit the children of our community. Doors open at 5:30 p.m. and the rodeo begins at 7:30 p.m. Adult tickets are $20, children under 12 years old’s tickets are $15.

The rodeo will feature the following events:

Bareback riding

Steer Wrestling

Team Roping

Saddle Bronc Riding

Tie-Down Roping

Barrel Racing

Bull Riding

Find more information and discounted early bird tickets, click the links. 

SERVPRO of Montgomery County Introduces Employee Volunteer Time Off

4/21/2022 (Permalink)

In support of our core values and a healthy work-life balance, SERVPRO of Montgomery County rolled out a Volunteer Time Off.

Introducing Volunteer Time Off

SERVPRO of Montgomery County is uniquely positioned to help people during and after disasters with our immediate response to fire, water, storm, and smoke damage. Our company culture of helping others is not just confined to the workplace, but extended into our daily lives. 

Healthy Work-Life Balance

In support of our core values and a healthy work-life balance, SERVPRO of Montgomery County rolled out a Volunteer Time Off (VTO) policy that allows all full-time employees to take up to 16 hours of paid leave to complete volunteer work of their choosing each year.

Employees are already enthusiastically using this time in a way that supports their personal values. This policy gives employees a greater capacity to donate time and energy to causes near to their hearts and have a direct impact on their communities.

The goal is to aid local organizations in a tangible way while fostering stronger, more meaningful community connections in all six SERVPRO Team Nicholson locations. This includes Clarksville and Memphis in Tennessee; St. Pete, Orlando, and Tampa in Florida; and Fort Worth in Texas.

With about 160 full-time employees in six locations across three states, Tennessee, Texas, and Florida, if each eligible worker uses their 16 hours of VTO each year, SERVPRO Team Nicholson will contribute around 2,500 work hours to local charities.

What’s Happening in Clarksville, Tennessee this April?

4/7/2022 (Permalink)

From downtown Clarksville to the outskirts, there’s free or affordable things to do around town this April.

What’s Happening in Clarksville, Tennessee this April?

There are so many exciting things happening in Clarksville,TN and surrounding areas this month. From downtown Clarksville to the outskirts, there’s free or affordable things to do around town this month.

4/8  Lunch with the Trucks

As part of the United Way fundraiser, Lunch with the Trucks will take place on Friday, April 8, from 11:00 a.m. to 2:00 p.m.

Clarksville Food Trucks will have Kona Ice, Big Mike’s Little Doughnuts, B’More Salty and Firelime Offshore Grill set-up at Veterans Plaza located at 350 Pageant Lane. Make plans to have Lunch with the Trucks! Find United Way’s Facebook here.

Kona Ice of Hopkinsville/Clarksville

Big Mikes Little Doughnuts

B’More Salty TN

Firelime Offshore Grill

Clarksville Food Trucks

4/9  Father/Daughter Date Night 

A perfect night out for fathers, uncles, grandfathers and positive male role models of all kinds to enjoy. Join the Clarksville Parks and Recreation Department’s Father/Daughter Date Night event for a circus themed night out with your favorite girl. 

Games, food, dancing, and prizes will make this a night they won’t forget! The event is open to girls 5 to 17 years old and accompanying adult. The fees are $25 per couple plus $15 each for every additional child.

The event runs from 5:30 to 8:30 p.m. on Saturday, April 9, 2022.

Sign up for the event here. Find the Facebook event here.

4/8 - 4/9  Beachaven Winery’s Poor Man’s Sale

Beachaven Winery’s annual Poor Man’s Sale is THIS weekend!

Make plans to shop with them, either in-store or online this Friday and Saturday.  All of their wines will be on sale and select varieties will be available at a deep discount for sealed cases.

Winery hours for the sale are 10:00 a.m. to 6:00 p.m. 

Find their website here.

4/29 - 4/30  Friends of the Library Used Book Sale

Books cost no more than $1, and all funds go to the Friends of the Clarksville-Montgomery County Public Library. The opening night will be a Friends-only preview from 4-7 p.m. Anyone may join the Friends of the Library for $5 at the door.

The book sale will be open to the general public on:

Friday, April 29, from 9:00 a.m. to 5:00 p.m.

Saturday, April 30, from 9:00 a.m. to 5:00 p.m. and new this year, the sale will carry over to

Sunday, May 1, from 1:00 to 4:30 p.m.

Check out their info page here, a Clarksville Now article here, or their Facebook page here.

Anytime, Visit the Explorers Landing at the Customs House Museum

New Memories, New Adventures, New Explorers Landing! Exploring Our Town is a new and improved hands-on educational exhibit that fosters curiosity and tells the story of Clarksville. It’s an adventure for all ages. Explorers Landing closes at 4:30 pm daily. 

Sponsored by the Clarksville-Montgomery County Community Health Foundation and the Kiwanis Club of Clarksville, Inc. 

Find more info at their page here.

How to Reduce Pet Stress During a Storm: Evacuation Plan

4/7/2022 (Permalink)

Follow these simple measures to reduce your pet’s stress.

Plan For Your Pets

Inclement weather or fires can happen with or without notice. Creating an emergency plan can help prevent damage to your home and belongings and protect you and your loved ones - including pets! When putting a plan together, it’s important to plan for their needs as well. 

Make an Evacuation Plan

Remember, if you must evacuate due to an emergency, the area is likely not suitable for your pets either. Your evacuation plan should consider where your pets will be taken, if not kept with you, and how best to transport them. Make a list ahead of time of pet friendly hotels or friends’ houses along your evacuation route and near your final destination. Know that some hotels and shelters do not accept animals. 

You also might want to build an emergency travel kit for your animals. This will save time and worry when you must evacuate. 

Items to include in your pet's emergency kit:

• A completed Emergency Pet Passport containing important information like your pets’ veterinarian contact info, medical needs, license/chip info, photos, etc.
• Leash, harness, and carrier with blanket to transport animals
• A few portions of a suitable non-perishable food, water bowl, bottled water, and can opener
• Cat litter and pan or bags for excrement
• Medications
• Toys

Don’t Have to Evacuate? 

If evacuation is not necessary, there are still some things you can do to reduce your pet’s stress in an uncomfortable situation like a thunderstorm.

Pet Stress Symptoms

Pets may exhibit signs of stress and anxiety that can be alleviated by simple measures. Some of these symptoms include whimpering, hiding, pacing, or shivering. These symptoms may be caused by a variety of factors including pets’ greater sensitivity to sounds and air pressure.

As stress increases, symptoms may become more severe. Follow these simple measures to reduce your pet’s stress:

• Remain calm as an owner
• Create a comforting space for them in a smaller room like a closet or under a blanket
• Close blinds and curtains
• Keep them in their normal routine, if possible

Read more storm and pet related articles here.

How to Remove Odors from Your Clarksville Home

3/29/2022 (Permalink)

SERVPRO of Montgomery County Removes Odors from Your Home

SERVPRO of Montgomery County Removes Odors from Your Home

Odors from smoke, pets, decomposition, and mold can cause lingering odors in your home or business. A simple surface clean doesn't permanently remove offensive odors left by smoke, mold, and other sources. However, with technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO of Montgomery County provides specialized services that can eliminate those foul smells. 

Our professionals don't cover up lingering odors with a fragrance. We seek out the odor's source.

Once the source is found, we use SERVPRO's proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will be cleaned and deodorized professionally. These items can include:

• furniture
• draperies and upholstery
• electronics
• art
• flooring, walls, ceilings
• HVAC air ducts & more

Along with our proprietary line of cleaning products, we use various techniques and equipment that are capable of penetrating surfaces to thoroughly neutralize unpleasant odors. 

Tools We Use:

1. Ozone Generator: The Ozone Generator is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke, and more without chemicals. While the room is being treated, a person should not occupy the space. However, the generator works quickly.
2. Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main advantage is that the treated room can be occupied during the deodorization process, though it does work more slowly. It's used to treat fire, smoke, biohazard jobs, water damage, crime scene situations, and animal odors. 
3. Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold, and sewage restoration work. These work by pulling air through a HEPA filtration mechanism to remove airborne particles, helping clean the air and remove odors.

SERVPRO of Montgomery County is here for you 24/7, 7 days a week at (931) 645-1285.

Floods Happen, Here's What to Expect

3/27/2022 (Permalink)

Floods happen. Call SERVPRO of Montgomery County for a free estimate at (931) 645-1285.

An Unexpected Flood, Now What?

Unless a house is in a floodplain, it might be unexpected that a creek would rise to flood levels, especially if it has never flooded before. However, sometimes it does and the house becomes a muddy mess of debris, water, and extensive damage. Moving homes might be the first thought to come to mind. For others, repairing the home and continuing to live in their house is the only option.

Flood damage is more than just the standing water. It's ruined clothes, toys, and keepsakes; it’s washed away memories, financial troubles, anxiety, and uncertainty. SERVPRO understands that because we handle disasters, damages, and people going through hardships—daily. We try to help you in every way we can. Part of that help comes in the form of disaster cleanup. We work with you and your insurance to make sure you can get back into your home as soon as possible.

Water in the home or business is just the start of the problems. Without proper clean-up and sanitizing, mold can grow, floor damage can be permanent, and drywall can be ruined. It is imperative to start the restoration process quickly in order to help limit the extent of damage and mounting costs. 

What To Expect

Water cleanups begin with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be on the walls, floors, and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Fans, dehumidifiers, and other equipment will be brought in to help dry out the water in walls and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars’ worth of damage later. Sanitation of anything that touched the potentially hazardous floodwater and odor elimination is next.

After the restoration process of water cleanup, drying, sanitizing, and odor elimination, there is still one last step in the water damage mitigation process —repairs. The food waters have the potential to damage anything in came in contact with. The drywall may need to be replaced. Electrical outlets and wiring should be checked and fixed. Water in a business may have warped sub-flooring, damaged floor joists, and wrecked major appliances.

Professionals who know how to deal with the devastation left behind are the best option for quick, safe, no hassle restoration. Since professional water damage restoration companies have the equipment and training to handle cleaning, drying, and even rebuilding homes and businesses, they should be the first choice for water mitigation.

Floods happen. Call SERVPRO of Montgomery County for a free estimate at (931) 645-1285.

SERVPRO of Montgomery County Adds Operations Manager, TJ Murphy

3/21/2022 (Permalink)

SERVPRO of Montgomery County Adds Operations Manager, TJ Murphy

Employee Spotlight TJ Murphy

In October of 2021, our SERVPRO® of Montgomery County team had the pleasure of bringing on new Operations Manager, TJ Murphy. Professionally, TJ has extensive  experience in project management and estimation consulting with SERVPRO. Before his move to Clarksville, he served honorably in both the U.S. Air Force and Coast Guard.

TJ brings more to the table than several years of industry experience; he also brings a passion for helping people in one of the most stressful times of their lives. At a young age, TJ lost his home to a fire, which has given him a unique and tender advantage in his field. He empathizes deeply with the hardship our customers sometimes experience when their home is impacted by fire, water, or storm damage. TJ’s insider perspective drives his ability to be resourceful to find expedient solutions to obstacles when serving customers. 

Operations Manager = Solutions Engineer

TJ is open about his love for problem solving, like the kind of critical thinking that’s needed for large, complex jobs. Coordinating solutions and the resources to handle big jobs at a moment's notice is a fulfilling part of the weekly grind for TJ.

A Massive Flooded Condo

When asked about his craziest ‘from-the-field’ SERVPRO story, TJ said:

We were called to a flooded 18-story, high-end condominium at 6:00 p.m. one evening. The damage disabled the elevators, so we had to be creative. We assembled a chain of team members to line the entire stairwell in order to pass necessary equipment from the bottom floor to the top. We used 123 dehumidifiers and approximately 500 air movers! Now, the crazy part is we made this happen in only 6 hours! We had all restoration equipment in place before midnight that same day!

Trivia with TJ

What did you want to be when you were growing up?

“I wanted to be an astronaut, to travel to Mars. I’m now counting on Elon Musk for this.”

What are 3 things you're grateful for?

“I’m beyond grateful for the support of my wife that allows me to dedicate myself to my job, for my dad who introduced me to the world of mitigation and continues to mentor me to this day, and for the opportunities and people I’ve met on my journey through this industry.”

What do you like to do around Clarksville in your free time?

“I love to play golf, cook, and spend time with my wife and children.”

TJ's management experience, along with his attention to detail and knowledge of the restoration process, provides critical support to our office and field operations. We are glad to have him on our team!

Why Clarksville Fabrication Plant Calls SERVPRO to Extract Water

3/13/2022 (Permalink)

We are proud to help businesses in this community with commercial water removal methods continue serving the public.

Flood water and storm damage events at commercial properties often involve numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, SERVPRO of Montgomery County quickly assesses each unique situation and isolates the damaged area for cleanup. In many instances, normal operations can continue in a temporary space while we restore your facility and make it, “Like it never even happened.”

Unique Challenges of Restoring Commercial Property

Our professionals at SERVPRO are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. 

Why Clarksville Fabrication Plant Calls SERVPRO to Extract Water

Once a factory or other assembly plant sustains water loss, drying the area to protect employee health and safety, machinery, and productivity is a priority. Drains are a simple solution to water removal or rerouting, but they can only do so much when massive amounts of water are present in multiple areas. For instance, overhead water sources can ruin machines and other equipment by forming pools of water in the depressions of equipment.

Water Extraction

Removing the water from where it would otherwise remain trapped prevents corrosion of metal and keeps microbial infestations from developing. When your equipment retains water, we suction it out with specialty tools like water and other material extractors, helping ensure that employees can continue their jobs with little interruption from us. Then, if the machinery's maintenance instructions call for it, we will even wipe machines with oil to prevent rust and protect equipment from possible problems. 

SERVPRO Equipment Enhances Air Quality

Air movers help us keep moisture from condensing on surfaces and direct water vapor toward desiccation machines. These machines draw moisture from the air and release dry, filtered air back into the area we are treating. This cycle cleans and dries the air.

Using our various machines and tools, we protect your equipment and building from harm. At SERVPRO, we are proud to help businesses in this community with commercial water removal methods continue serving the public. We want to ensure businesses stay afloat, operating, and contributing to the local economy; part of the way we do that is by getting involved to mitigate a storm or water disaster as soon as we can. Call us today to schedule a free estimate, (931) 645-1285. We are also available 24 hours for emergency service.

When was the Last Time Your Air Ducts Were Cleaned?

3/8/2022 (Permalink)

Air Ducts and Indoor Air Quality

Ventilation systems are often the biggest culprit in low indoor air quality. Make it a priority to inspect the ductwork of your Clarksville home or business.

If your HVAC has been operating for some time without attention, it could be circulating the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

According to the U.S. Department of Energy, 25 to 40 percent of the energy used in homes for heating or cooling is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten your system's life. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn't have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

Why HVAC and Air Duct Cleaning? 

In addition to normal accumulations of dust and dirt found in all homes with air ducts, several other factors can increase the need for regular HVAC system cleaning:

• Pets
• Occupants with allergies or asthma
• Cigarette or cigar smoke
• Water contamination or damage to the home or HVAC system
• Home renovation or remodeling projects

Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers and young children, and the elderly, tend to be more susceptible to the types of low indoor air quality that air duct cleaning can help address.

SERVPRO of Montgomery County professionals routinely inspects the heating, ventilation, and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment, save money on repairs, and give you cleaner air to breathe. For additional information on HVAC and air duct cleaning, call us today, at (931) 645-1285.

SERVPRO Removes Pet Odors

2/22/2022 (Permalink)

Don’t Live a Life Full of Unpleasant Smells.

Odors from smoke, pets, decomposition, or mold can cause lingering odors in your home or business. A simple surface clean doesn’t necessarily get rid of these smells. With technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO provides specialized services that can rid your home or business of offensive odors left by smoke, mold, or other sources. Our professionals do not cover up lingering odors with a fragrance; they seek out and remove the odor's sources.

Once the source is found, we use SERVPRO’s proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more. Our proprietary line of cleaning products, SERVPRO of Montgomery County, uses various techniques and equipment to treat odors.

These techniques are capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Some of Our Tools to Neutralize Odors

Ozone Generator: The Ozone Generator is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke, and more without chemicals. Though the room being treated cannot be occupied while in use, the generator works quickly to clean, sanitize and remove offensive odors. 

Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main benefit is that the room being treated can be occupied during the deodorization process, though it does work slower. The Hydroxyl Generator can be used to treat fire and smoke and biohazard jobs, water damage, crime scene situations, and animal odors. 

Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold, and sewage restoration work. These work by pulling air through HEPA filtration to remove airborne particles from the air. This helps clean the air and remove odors.

Whether you are a building manager who needs an apartment cleaned for the next tenant or a homeowner who wants to get your home ready for sale, getting rid of offensive odors is a high priority.

Fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Montgomery County is here to help make it, “Like it never even happened.”

Space Heater Safety and Fire Prevention Tips

2/3/2022 (Permalink)

Stay safe when using a space heater and remember, all heaters need space.

Cold temperatures inevitably make us want to cozy up under a blanket and crank up the heat, but before you bring the space heater up from the basement to get extra toasty, consider these safety and fire prevention tips. According to the National Fire Protection Association, heating equipment is the leading cause of all house fires. 

Space Heater Safety First! 

SERVPRO of Montgomery County has compiled some space heater safety and fire prevention tips to help you stay warm, but most of all, to keep you and your home or office safe from fire damage. 

• Keep 3 feet of distance between your space heater and anything that can burn, including people!
• Never plug your space heater into a power strip; always plug it directly into the wall. 
• Turn off and unplug the heater whenever you leave the room, especially when leaving for the day or going to bed. 
• Always place your heater on a flat surface, away from foot traffic. 
• Educate your family and coworkers about the dangers of space heaters.
• Keep the heater away from wet areas. This includes bathrooms, basements, and even wet hands and materials. 

Buy the Right Heater 

• Check to see if your heater has a seal marking that it’s been tested by a Nationally Recognized Testing Laboratory. 
• Purchase a space heater that is suitable for the size of the room you would like to heat. Use small heaters for small spaces, and large heaters only for big, open spaces. Using a small heater in a large space will cause the heater to overwork and reduce its lifespan.
• Know your heater’s wattage. Higher wattage = higher energy output. Low wattage = less energy. 
• Choose a heater with an automatic shut-off that engages if the heater is knocked over or overheats. 
• Know about the different types of space heaters: oil or water-filled radiator heaters, fan-forced heaters, ceramic heaters, and infrared heaters. 

Using these space heater safety and fire prevention tips will help prevent fire damage in your home and workplace. If you have any questions about fire prevention or if your property experiences smoke or fire damage, call your local professionals at SERVPRO of Montgomery County for assistance. We’re available 24/7 at (931)-645-1285.

New Year Cleaning and Decluttering For a Fresh Start

1/3/2022 (Permalink)

Regularly scheduled home-maintenance and cleaning can curb hazardous, pricey problems in the future like fires and mold growth.

Regularly scheduled home-maintenance and cleaning can curb hazardous, pricey problems in the future like fires and mold growth. Since we are entering the new year, decluttering is a great way to improve the usability of your space—so you can freely undertake your big plans for the year.

More than a tidy environment

One of the easiest ways to declutter your mind is to declutter your home. If untidy environments are stressing you out, we suggest starting small. Pick up the general items around your most used spaces. Wash the dishes, fold the laundry, and make the beds. After the basics are cleaned, tackle the details. 

Deep clean the kitchen:

• Check for expiration and toss old food and condiments
• Wipe out refrigerator drawers, cabinets, the microwave, and oven
• Get rid of cupboard items you don’t use
• Empty the junk drawer

Main area cleaning:

• Dust ceiling fan blades
• Wash baseboards and walls—especially if you have children!
• Vacuum underneath furniture

Bedrooms/Closets:

• Wash curtains and linens
• Rotate and flip mattress
• Turn all hangers backwards, then when you wear an item, replace the hanger normally—this indicates which items you wear. Toss or donate backwards hanging items after 1 year.

Bathrooms:

• Scrub the bathtub walls and don’t forget the shower head
• Use a drain snake tool or drain liquid to break up stuck hair and scum in sinks and shower

Holiday Purge:

• For every gift received, get rid of one item
• Sell or donate decor you didn’t use this season

More technical:

• Replace air filters every 3 months
• Check and replace smoke alarm batteries

If you need more in-depth mold, fire, or water damage cleaning, SERVPRO of Montgomery County is Here To Help®. We understand not every clean up is quick, easy, or preventable. To inquire about our services, call us today at (931) 645-1285.

January Local Events in Clarksville, TN

12/27/2021 (Permalink)

What is happening in the Clarksville, TN area this January? Here is a list of local January events in Montgomery County.

11/23 - 01/02

Christmas on the Cumberland

The City’s "Christmas on the Cumberland" event Presented by Blue Cord Realty is sure to create lasting memories this holiday season as thousands experience the captivating displays of over one million lights at McGregor Park. Admission is free. Open nightly.

1/6

Montgomery Co. Vs Ft. Campbell Broomball Game

Broomball is coming to downtown Clarksville! Come on out to the Downtown Commons and watch the reigning champions, Fort Campbell take on Montgomery County in this annual event! Sponsored by the Nashville Predators.This is a free event and starts at 6:00 p.m.

1/6

Downtown Clarksville Art Walk

Produced by The Downtown Clarksville Association, First Thursday Art Walk is a free, self-guided tour that combines visual art, live music, engaging events and more in the heart of Downtown Clarksville. Held each month from 5 p.m. to 8 p.m. — rain or shine! 

The First Thursday Art Walk spans a 5-block radius within the Historic Downtown Clarksville area. With 10+ venues, bars and businesses participating each month, the First Thursday Art Walk in Clarksville is the ultimate opportunity to savor and support local creative talent.

1/11

Mayors Power Breakfast

Join the Mayors Power Breakfast featuring Montgomery County Mayor Jim Durrett and Clarksville Mayor Joe Pitts. Attendees will enjoy breakfast, hosted by the Clarksville Area Chamber of Commerce, while learning more about the local community. Breakfast begins at 7:30 a.m.

Tickets are $35 for Chamber members and $40 for non-members. RSVP by contacting Sierra at sierra@clarksville.tn.us or 931-245-4342.

1/20

Business After Hours

Come network with other local business owners at this free monthly event from 5:00 to 7:00 p.m. Food and drinks are provided. No RSVP required. Hosted by Project 2231 at 2231 Madison St.

Anytime

River City Clay

6 Week Courses – The key to learning to make pottery is repetition and practice. Their 6 week courses are a great way to dip your toes in the world of ceramics as well as hone your craft.

Schedule a Party – Making your own pottery is an incredibly fun and memorable experience that makes for a great party or date night idea. River City Clay offers a private event booking as well as a date night session for two.

River City Clay is located at 115 Franklin St Clarksville, TN 37040. To schedule a session, email rivercityclay@gmail.com or call (931) 542-6615.

For More

We are local! SERVPRO of Montgomery County is locally owned and operated, so we are part of this community too. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Clarksville, TN community and want to do our part in making it the best it can be.

Follow SERVPRO of Montgomery County on Facebook and Instagram to receive a monthly digest of Clarksville, TN events.

What is SERVPRO’s Cleaning Process for a Commercial Large Loss?

12/21/2021 (Permalink)

SERVPRO of Montgomery County crews are ready to clean after a commercial large loss. We can handle large restoration jobs in Clarksville, TN.

What is SERVPRO’s Cleaning Process for a Commercial Large Loss?

From 1980 to 2020, on average, the U.S. endured 7 severe climate events per year. Throughout the past year, that number has more than doubled, according to the National Centers for Environmental Information. Although statistics help describe the destruction brought on by natural disasters, no measurement can quantify the loss and trauma to individuals, families, and communities. The struggle of those involved as they work to rebuild a sense of normalcy is often not seen.

SERVPRO of Montgomery County is proud to assist by offering Commercial Large Loss and Disaster Recovery services after any catastrophic emergency in the United States. With the resources of 17 SERVPRO franchise licenses in 6 locations throughout 3 southern states, we are well-positioned to respond to any disaster.

Our flexible, efficient team can tackle damage at private businesses, hospitals, schools, government facilities, and more. SERVPRO of Montgomery County professionals are highly trained in fire, storm, and water damage mitigation. When mitigating damage on a large scale, our team uses the following framework:

Control the Environment

Commercial-sized desiccant dehumidifiers remove water from the air and dense materials while increasing the air temperature, further drying the structure, and helping to better control the environment.

Remove Contaminated Material 

To ensure a safe and efficient clean-up, SERVPRO of Montgomery County crews will remove contaminated material and items that are beyond repair and remove restorable items for off-site cleaning. 

Dry the Structure

Various sized air movers and dehumidifiers are strategically placed throughout the structure to accelerate the drying process. 

Our crews can be ready at a moment’s notice, deploying cutting-edge drying equipment and service vehicles that feature truck-mounted water extractors that operate even without electricity. Response time is critical for communities to get up and running again. When disaster strikes, we are ready to answer the call and make it “Like it never even happened.” 

What's Happening in Clarksville, TN?

11/30/2021 (Permalink)

SERVPRO helps you find local events in Clarksville, TN.

11/23 - 01/02

Christmas on the Cumberland

The City’s "Christmas on the Cumberland" event Presented by Blue Cord Realty is sure to create lasting memories this holiday season as thousands experience the captivating displays of over one million lights at McGregor Park. Admission is free.

12/2

Noel Night

Celebrate the holidays with fun and special discounts at Seasons: The Museum Store! Enjoy holiday treats, live entertainment, a take-home activity, the F&M Bank Huff & Puff Express Model Trains and a very special guest from the North Pole.

12/4

Downtown Clarksville Christmas Parade

12/5

House of Prieto Presents: Christmas on the Cumberland

This will be their 5th event here in Clarksville!
This holiday season we are celebrating Christmas like no other, with Santa, a cookie hunt for the kids and over 80+ local vendors! The whole family is invited!

12/12

RED RIVER BREEZE: A Celtic Christmas Returns!

12/18 - 1/9

Downtown Commons Winter Ice Rink

Open Skate happens every day, Pond Hockey Monday - Wednesdays. Prices range from $12-$15. The ice is available by sessions. Check out their Facebook page for updates and hours.

SERVPRO® of Montgomery County promotes four employees to new roles

11/23/2021 (Permalink)

SERVPRO of Montgomery County promotions. RJ Robnett, Austin Bucko, Cesar Gonzalez, Zachary Dixon

RJ Robnett, Austin Bucko, Cesar Gonzalez, Zachary Dixon climb the SERVPRO® of Montgomery County ladder

SERVPRO® of Montgomery County has recently promoted four production members to leadership positions!

RJ Robnett advances to Production Manager after just under a year and a half as a Crew Chief with SERVPRO of Montgomery County. In his new role, RJ is responsible for analyzing components of the job; assigning, monitoring and managing production crews; and ensuring SERVPRO customers are well-pleased with our work. Originally from Arkansas, RJ was a TVA foreman and has a background in welding. 

Zachary Dixon and Cesar Gonzalez step up from Production Technician to Crew Chief. As Crew Chiefs, they are responsible for establishing workflow and coordinating requirements for the job. Their new responsibility requires thorough knowledge of jobsite processes and commitment to frequent training in order to comply with SERVPRO® standards. 

Austin Bucko has transferred from SERVPRO® of Montgomery County to continue as a Crew Chief at one of our Texas locations!

Congratulations to all on your continued growth.

About SERVPRO of Montgomery County

SERVPRO® of Montgomery County specializes in the cleanup, restoration and construction of residential and commercial property after a fire, storm, mold, water damage, or other disaster. Commercial cleaning, smoke/odor removal, HVAC cleaning, contents restoration, and pack out services are also available.

Our Employees

We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. We are continuously seeking individuals who are self-motivated, proactive, responsible, and service-oriented team players. If you are highly dependable and excited about exceeding expectations, consider joining us in our mission to help our customers in their greatest moments of need. See our available positions here, or reach out to recruiting@SERVPROclarksville.com any time.

Locally Owned Company with National Resources

SERVPRO of Montgomery County is locally owned and operated and takes pride in being a part of the Clarksville, TN community. We want to do our part in making it the best it can be. We are proud to serve our local communities: Clarksville, TN, Fort Campbell, TN, Sango, TN, Woodlawn, TN, Cunningham, TN, Southside, TN, Palmyra, TN, Dotsonville, TN

Do You Have a Back-to-School Family Emergency Plan?

8/13/2021 (Permalink)

No one ever likes to think that an emergency could happen to them, but the reality is that disaster can strike anytime, anywhere, including while your child is at school.

Even if you never end up needing your family emergency plan, it's best to be prepared just in case. Having a solid plan in place will give you everyday peace of mind and, in the event of an emergency, could save lives.

Emergency Contacts

Make a list of 1-3 trusted emergency contacts who can pick up your child from school in the event that you are unable to. Be sure to notify these people and get their permission. Review the list with your child to ensure they're comfortable with these people, know how to contact them by phone, and know what their vehicle looks like.

Communicate with the School

Ensure your child's school is kept up to date about who is allowed to pick them up. They'll need correct contact information and sometimes require a form of identification for their records. Many schools have materials they distribute to indicate designated pick up areas and other important info.

Drop Off Location

If none of the emergency contacts can be reached by phone or they're unable to pick your child up in a timely manner, alternative transportation may have to be arranged. Be sure to have a designated alternative drop-off spot. This could be a friend or relative's house, or another trusted location. Be sure your child knows the location, their current address, and phone number so that they can accurately tell authorities how to get there safely and to contact you.

Reevaluate Each Year

As your child ages, changes schools, or your family moves, it's smart to update your plan annually. 

Although we hope your family never experiences an unexpected disaster, if you do, SERVPRO is available 24/7/365 for emergency service. Learn more here.

Ensuring a Smooth Insurance Claim Experience

8/13/2021 (Permalink)

If you have suffered a disaster at your home or business, the last thing you want is more worry. For this reason, our team ensures that the claim process is as stress-free as possible.

SERVPRO of Montgomery County will help make it “Like it never even happened.” That way, you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

• Create thorough visual and written documentation of the damage to your home or business.
  
  
• Document the condition of each item we remove for cleaning or storage.
  
  
• Work directly with your insurer, communicating with you at all times.
  
  
• Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be.

We are very proud that so many insurance companies recommend SERVPRO to their clients. They are fully aware of the benefits that come with our partnership. We do everything we can to make the entire process as easy as possible.

Our team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold, and cleanup and restoration services.

Call us anytime at (931) 645-1285. We are available 24/7.

Did You Know?

8/10/2021 (Permalink)

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings called smoke webs!

Does Your Business Have a Plan?

Protect your people: Your employees are your most crucial business asset. These tips can help prevent them from being injured in a fire.

• Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  
  
• Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  
  
• First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

If your property experiences fire damage, call SERVPRO of Montgomery County at (931) 645-1285.

2018 SERVPRO Franchise of the Year

8/6/2021 (Permalink)

Team Nicholson at the 2018 SERVPRO Convention in Orlando, FL.

It's a great day at SERVPRO! This past week at the 49th annual SERVPRO convention in Orlando, FL, SERVPRO of Montgomery County was awarded SERVPRO's highest distinction, the franchise of the year. We are proud to serve our community and make it "Like it never even happened," every day. Thank you to the men and women who allow us to serve them. We will continue to give you our best every single time. For additional information regarding SERVPRO of Montgomery County's award-winning service or to get a quote, call (931) 645-1285.

Pictured: (left to right)

Josh Hyatt (Office Manager), Billy Morrison (General Manager), Leo Millan (Business Development Manager), Brent Nicholson (Owner), Josh Marazzito (Sales & Marketing Manager), Jeff Williams (Operations Manager), Thomas Durrett (Sales & Marketing Manager). 

Award-Winning Team

8/6/2021 (Permalink)

Team Nicholson is always prepared for any size situation. Call us today!

We take pride in being the best of the best. Our award-winning crew is here to work for you. Our accomplishments include:

• Multiple Best of Clarksville for Best Water Restoration Company
• 2018 SERVPRO Franchise of The Year
• 2018 Legend Silver Award 
• 2017 SERVPRO Top 15 
• 2016 SERVPRO Top 15

We are also proud members of the Better Business Bureau and Clarksville Chamber of Commerce. 

Our highly-trained, professional, courteous crew and staff are here for you 24/7 for any emergency! You can trust your locally owned and operated SERVPRO of Montgomery County to take care of your home or business quickly and thoroughly "Like it never even happened." 

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the cleaning and restoration industries' standards. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Career Opportunities at SERVPRO

7/20/2021 (Permalink)

Interested in SERVPRO of Montgomery County? Apply today!

With an A+ rating from the Better Business Bureau, and as a proud member of the Clarksville Chamber of Commerce, SERVPRO of Montgomery County is one of the best employers in town. With awards like SERVPRO Franchise of The Year (3 years running), multiple nominations for Best of Clarksville, and tons of community involvement we are truly the best of the best. Come find out what it takes to be a part of our team! 

Our mission is to be a proud, laser-focused team holding each other accountable while creating positive opportunities for our people and becoming the most efficiently run organization in the markets we serve. We value honesty, reliability, relationships, trustworthiness, and authenticity! Our team develops and provides solutions; we are go-getters and carry a “bring it” attitude to our work environment. We listen and value each other’s thoughts and ideas and strive to bring them to life. We are built on hard work, transparency, good business, and integrity. We believe “You can’t go wrong doing the right thing.” 

Bill Repsel, our Regional Administrator, shared his testimony on what it's like working for SERVPRO. He said "Every day is a new day. It is an opportunity to serve others in our community in a time of need. We have an incredible team of people with great talent that strives to make a difference each and every day." 

SERVPRO of Montgomery County is proud of the work we do and is always looking for like-minded people interested in a rewarding career. Please submit your resume to recruiting@SERVPROclarksville.com, stop by our office at 1880 Ashland City Rd. from 8:00 am-5:00 pm Monday-Friday or click here to check out our current job openings.

Recognize Signs Of Mold

7/12/2021 (Permalink)

In as little as 48 hours, mold can become a problem in your home or business when there’s a water intrusion, like a roof leak or a leaking water line. If you have a mold problem in your home or business, your primary focus should be safety. Make sure you avoid affected areas and turn off the HVAC system and fans. Contact SERVPRO of Montgomery County for mold remediation services. Remember, significant mold growth can occur in as little as 48-72 hours. You might notice a strong, musty odor; this may indicate mold hidden by drywall or under carpeting; mold isn’t always visible, but the odor can help identify it. Mold may present a greater risk to children, the elderly, and anyone with respiratory problems. If you suspect mold growth in your home or business, give SERVPRO of Montgomery County a call at (931) 645-1285.

Who to Call For Water and Fire Damage Emergencies

7/9/2021 (Permalink)

We're the right restoration company for you in Clarksville, TN.

Homeowners and business owners have many choices when they have a fire or water damage emergency. The choices can be overwhelming and sometimes confusing on who to call. Should you call a local company or take the recommendation of a friend or insurance agent, the choice comes down to ultimately who you feel confident in and comfortable having in your home. At SERVPRO of Montgomery County, we try to be the best restoration company in the area with excellent communication, trust, and being there when called upon. If you have questions about us or our services, please don't hesitate to call. We would be happy to answer any questions you may have.

Having a company that can coordinate the whole process from start to finish makes your life easier and gets you back in your home or business faster. "Like it never even happened."

If you would like more information on hiring a team experienced in water damage restoration, call SERVPRO of Montgomery County today (931) 645-1285.

What to Look For in a Restoration Company.

7/9/2021 (Permalink)

We can make it "Like it never even happened."

When choosing a restoration company in Clarksville, here are some features to look for. Choosing the right company for your property's restoration needs can make a difference. 

1. The Ability to Deal with Multiple Damage Types

Many professional restoration services like SERVPRO of Montgomery County offer the ability to work with multiple damage types. This is because one kind of damage can lead to another. For example, fire put out by water can result in mold if the water is left too long. Most restoration companies can help fix smoke and fire damage, water damage, storm damage and can include mold remediation for this exact reason.

2. A Quick Response Time

Being faster to any size disaster means arriving with the right materials and equipment required to do the job. Locally owned franchises such as SERVPRO® have locations across the country, allowing them to be where they need to be when disaster strikes. Because they are a franchise, they also have access to corporate equipment and materials, which gives them the ability to handle large-scale jobs.

3. They Offer a Variety of Services

A restoration company such as SERVPRO of Montgomery County also offers various services designed to help your agent process the insurance claim. These include an electronics inventory service and an online database that provides access to information such as photographs and progress reports for the damaged areas, estimates, filed paperwork, and many other details needed for a properly filed claim.

Whether you're choosing a restoration company because they're faster to any size disaster, or they can deal with multiple damage types, you may want to look at the other services they provide. Many companies can help you clean your damaged items and the structure and have services they can offer, which can make keeping track of the details needed by your insurance provider easier.

Having a company that can coordinate the whole process from start to finish makes your life easier and gets you back in your home or business faster. "Like it never even happened."

If you would like more information on hiring a team experienced in multiple types of restoration, call SERVPRO of Montgomery County today (931) 645-1285.

Tips on Professional Water Damage Remediation

7/8/2021 (Permalink)

If you suspect water damage in your property, contact SERVPRO of Montgomery County.

Plumbing defaults, floods, and sewerage systems defaults can cause much water damage to any commercial building or residential premises in Clarksville, Tennessee. Water damage affects the structure of a house and the contents of that building. Whether the damage is from a pipe break, supply line break, or flooding, it's recommended to work with water restoration professionals who help restore the building to its normal condition. In flood damage mitigation, several things are accounted for because the process can be complex.

Water Damage Mitigation Approach

Initial Inspection

The primary consideration is assessing the entire pipe break or supply line break systems and understanding the work requirements. Therefore, the water cleanup experts must conduct a comprehensive inspection process regarding the water in the home or business premises. The inspection process helps the restoration company understand the cost caused by the flood damages, the time frame of the mitigation process, and the materials and machines required.

During an inspection, the professionals evaluate the cause of the pipe break or supply line break and try to stop excess water from entering the building. Some components inspected by a restoration company include the pipes supplying water on business premises, the water source, and supply lines. If the flood damages contain some sewerage components in the supply line break, the professionals will proceed with the necessary precautions.

Water Removal

After SERVPRO of Montgomery County has inspected the entire project, we'll proceed to the water cleanup process. We'll evacuate the water in business or residential areas, including moisture removal. With good technology and efficient water extraction machines, thousands of water in a home can quickly remove the affected premises.

The Drying Process

After water extraction, SERVPRO uses dehumidifiers and air movers to ensure that space is dried. During the drying process, windows are opened to allow air circulation. Restoration companies must monitor the affected areas and make adjustments to their water cleanup equipment if necessary during the drying process.

The primary objective is to provide the most effective services, save the client money, time, and restore the building to its normal conditions within the agreed period.

Actual Remodeling

Remodeling is the final step in any water damage removal process. The process entails re-tilling the house, painting, reconstruction of the walls and the floor, or even renovating the roof. Every remodeling process in each premise is done differently. This mostly depends on the extensiveness of the damage and the desires of the homeowner. 

The remodeling process reflects the kind of design a homeowner shall have after the entire damage renovation process. The homeowner should define and declare the designs they want to be restored to their flooded homes before the actual work is done. This helps in ensuring that the remodeling fits the desires and anticipations of the homeowner. It also helps the expert know the materials in restoring the flooded home, pipe breaks, and necessary supply line breaks.

Things to Consider

In case you experience floods in your home or business premises, it's essential to start the water cleanup process early. Removing items from the flooded home, such as the furniture, fittings, electrical fixtures, and other belongings, are necessary even before calling the experts. Things that absorb water and cause more flood damages result in additional losses. Contact SERVPRO of Montgomery County to start the mitigation process of your flooded home in Montgomery County.

Commercial Mold Removal

7/6/2021 (Permalink)

SERVPRO of Montgomery County is ready to serve you. Call today!

A recent call from a local property owner to check out a restaurant he purchased to renovate resulted in a large mold job for SERVPRO of Montgomery County. Upon entering this abandoned space, it became clear immediately this was a mold remediation job for the experts! So we went to work! With mold covering the walls, the bar area, baseboards, and crown “mold”ing (pun intended), our crew had to suit up with PPE, including respirators and Tyvek suits, to be sure they were protected! Mold remediation is a very tedious job for a home, but it is even more so when it is a commercial property like a restaurant. Containment must be set up to not contaminated unaffected areas. All items with mold exposure had to be disposed of properly. At the end of the demo and clean up, an industrial hygienist was brought in to ensure that the commercial property was checked out!

Mold remediation in a commercial property is a tedious yet rewarding job, especially when we get to see a building brought back to life!

Storm VS Flood

7/6/2021 (Permalink)

Property owners in Montgomery County may have a hard time differentiating storm damage from flood damage. Commercial properties can sustain water damage from either source. There're a few significant differences to keep in mind that may help you manage these risks.

The most general distinction is that stormwater comes from above, whereas flood water overspills natural bodies or watercourses and covers at least two acres of ordinarily dry land.

Storm damage to a commercial property may originate from a variety of causes such as:

• High winds
• Heavy rain
• Hurricanes
• Snow
• Tornadoes

Most business insurance plans protect from storm damage. Property owners need additional coverage to offset the expenses of flood damage. If your property is located on a flood plain, you should make sure you carry the policies necessary to protect your investment.

Flooding occurs when water overflows a body of water or watercourse such as:

• Creeks
• Dams
• Lakes
• Storm-water channels

For water to be considered a flood, it must cover two acres and affect at least two properties. If a commercial property is located in a high-risk zone, and the owner has a mortgage from an insured and federally regulated lender, they must maintain flood insurance. Damage resulting from either flooding or storms can cause severe problems and should be planned for, prevented, and handled as soon as possible. Regardless of a moisture source, the risk of mold and other secondary damage within a building can be just as severe.

Restoring Damage From Storms and Floods

Restoration specialists can help property owners determine the precise causes of damage and the best solutions. If a commercial property in Clarksville, Tenessee, experiences flood damage or sustains damage during a storm, contact SERVPRO of Montgomery County as soon as possible.

Why Smoke Detectors Are Important

7/6/2021 (Permalink)

We learned fire safety throughout elementary and middle school and what to do when you hear a smoke detector. However, have you forgotten to change out the batteries? Or maybe you turned off your smoke detector because everything you cook sets off the alarm?

We know this is bad, and we should think twice before taking out the batteries. Why? Because fire detectors work. According to The National Fire Protection Association, 3 out of 5 homes without a smoke alarm experience deaths. Let smoke detectors help your family!

So, be sure to check your smoke detectors once a year, replace the batteries, and make sure each smoke detector is working in your home – they save lives, after all! For additional fire safety tips, visit The National Fire Protection Association.

For all your fire cleaning needs, call SERVPRO of Montgomery County today at (931) 645-1285!

What Happens When You Have Water Damage

7/6/2021 (Permalink)

SERVPRO of Montgomery County is available 24 hours. Call today for assistance!

Nobody likes the unexpected – it can be scary and overwhelming and, worse case, time and cost consuming. That's why at SERVPRO of Montgomery County, we try and ease the blow of the unexpected. We are a team of highly trained individuals with specialized equipment, tools, and skills needed to make sure your water damage is "Like it never even happened."

What Can You Expect When You Call Us?

One of our employees in the office will first take your call. We'll take your name, number, and address down and then ask detailed questions, so we know exactly what your situation looks like. As soon as we hang up the phone with you, we will dispatch a team to your home and business so they can be on-site as quickly as possible. Next, we'll assign an admin within the office to take care of your job. They'll provide you updates and work with your insurance provider.

Once we get to your home, we will extract any standing water using either a handheld extractor or an extractor that we can ride on. We will then place fans and dehumidifiers to help with the drying process. In the next few days, we will continue to monitor the drying process, and we will drill holes and pull baseboards if necessary.

If you find yourself with unexpected water damage, call SERVPRO of Montgomery County at (931) 645-1285!

3 Facts About Commercial Black Water

7/6/2021 (Permalink)

Your Clarksville, TN, commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but the more immediate issue caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, it can help understand how this type of water can cause long-term damage and what you can do to mitigate it. 

1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3 or “black water.” This means the water did not come from a sterile source and may contain various hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in flood damage and cleanup service is the safest way to remove it. 

2. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water entirely and wait for professional cleanup services to arrive. 

3. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is good to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold. 

Blackwater damage can harm your Montgomery County commercial building in several ways. However, when you know its dangers and how to combat them, you may be able to prevent the worst of the destruction. Call SERVPRO of Montgomery County.

3 Commercial Black Water Facts

7/2/2021 (Permalink)

SERVPRO of Montgomery County is the right restoration company for you!

Your Clarksville, TN, commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but the more immediate issue caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, it can help you understand how this type of water can cause long-term damage and what you can do to mitigate it. 

1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3 or “black water.” This means the water did not come from a sterile source and may contain various hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in flood damage and cleanup service is the safest way to remove it. 

2. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water entirely and wait for professional cleanup services to arrive. 

3. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is good to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be challenging to treat once it takes hold. 

Blackwater damage can harm your Montgomery County commercial building in several ways. However, when you know its dangers and how to combat them, you may be able to prevent the worst of the destruction. Call SERVPRO of Montgomery County.

SERVPRO Remediates Mold Damage and Takes Steps to Prevent Future Mold Growth

7/2/2021 (Permalink)

A continuous state of elevated humidity is a primary cause of excessive microbial growth in Clarksville residences and can increase the amount of damage that follows. Other factors, such as the presence of absorbent materials in the home, can also play a role in microbial growth.

Whenever a residence in Clarksville sustains mold damage, one of the aspects examined inside the home includes water sources. Leaky water lines, past flooding events, and saturated ground near the home can increase the amount of humidity the interior of the home experiences. SERVPRO technicians use moisture meters and other devices to locate the sources and areas where moisture accumulated. Once we locate these areas and sources, we can then resolve the situation that caused microbial growth to affect the home.

Mold remediation experts know that the existence of future invasive water can cause the microbial problem to return, rendering mold remediation efforts useless. Once we eliminate these sources, we can then begin removing mold-damaged materials, laundering and cleaning household items and furniture, and caring for the carpeting throughout the home. Walls that harbor mold, even if dormant, need cleaning and drying.

During our work, maintaining a set of controls to keep all mold contained safely affects our labor's overall outcome. This includes the use of plastic sheeting surrounding areas within the home, along with the use of our air scrubbers. Sending microbes outdoors helps keep them from entering other areas of your property.

However, ensuring that moisture sources no longer exist where they should not keep old sources from returning in full force. Effectively starving microbes, their population growth stays under control. Once we complete our remediation work, diligent homeowners know to keep an eye out for leaking water lines, loose connections, and other sources of moisture. Microbes do not need a great deal of moisture to begin growing again and causing future problems.

SERVPRO of Montgomery County is always ready to serve those in our community. Contact us by calling our 24-hour service line at (931) 645-1285. Your family does not need to live with the effects of mold damage in your home.

Overcoming Soot Damage

7/1/2021 (Permalink)

SERVPRO Has the Experience to Eliminate Many Different Types of Soot Residues Remaining in Your Home After a Fire

Your Clarksville, Tennessee, the home was not intended to stop fires before they spread to other areas of the house. Most of the materials used for constructing your home can catch fire and help it spread throughout the structure. Unfortunately, this can spread the effects of this blaze throughout your property and cause a lot of work for the professional restoration team you choose to help clean up this mess. 

Working to clean up the mess after the incident is over is no easy task, either. Most often, the substantial effects that stand out are smoke and soot damages. These are standard versions of fire damage in homes, and they can often prove to be challenging to remove without the right equipment. 

Fortunately, our SERVPRO professionals have the tools and expertise to help you through often widespread soot damages throughout your household. While the most concentrated of this effect can be found around the fire's originating point where it burned the longest, this is not always the case. This matted debris and film from the combustion leave a dark, often black residue on surfaces, furniture, flooring, and other materials. 

Removing this residue requires multiple approaches. For wall surfaces, scrubbing with wet and dry sponges can often remove the bulk of the present film. Confined spaces like ductwork require high-powered vacuums to get used instead. 

Smoke damage often presents itself in the form of a harsh odor lingering in fabrics, carpeting, and open spaces throughout affected areas of your house. Removal of this odor typically requires thermal fogging, a process that releases an unscented chemical compound into the environment and contents of the room to break apart odor molecules and leave no discernable scent behind. 

There is very little that most homeowners can do alone to bring their homes back from the harmful effects of a fire. When you face these kinds of damages, seek out the professionals we employ at SERVPRO of Montgomery County. We can respond quickly and get your home back to preloss conditions as soon as possible. Give us a call 24/7 at (931) 645-1285.

Flood Damage in Clarksville from Damaged Roof After a Storm

7/1/2021 (Permalink)

If you have storm damage, contact SERVPRO of Montgomery County today!

When a storm comes into the Tennessee area, damage to your roof is relatively standard. Once a hole in your roof gets large enough, extensive flood damage can result. During a rainstorm, many elements such as wind or even hail can arise that can ruin your roof shingles. Wind can blow rocks or other objects into your home and create holes in your roof or exterior walls that rainwater can enter. Once the water starts entering your home, flood damage can occur from the top of your house to the bottom.

As soon as moisture enters your home from the outside, multiple issues can quickly arise. The best thing to do is call in a professional restoration company such as SERVPRO to mitigate the flood damage. Water coming from the outside is considered black water and may be contaminated with harmful bacteria. Rainwater can also bring microbes from the outside, increasing the chance of microbial growth; no one wants molds growing in their attics.

In many cases, the first place that retains moisture after your roof leaks in your attic. Elevated moisture levels inside your attic can ruin building materials if the area does not get dried out promptly. If the insulation inside the attic gets wet, the moisture can decrease the R-value of the material. Some types of insulation can get dry when wet, whereas others must be removed. 

After removing wet insulation, our SERVPRO team can then dry out the wet ceiling materials and roof trusses. To do this, we often create a containment chamber to control the environment in the affected area better and prevent harmful particles from entering the rest of the house. We then set up heated air movers to create a circular air movement inside the area. In addition to the air movers, we also set up dehumidifiers that remove moisture from the air. Once building materials are dry, we treat the attic with anti-microbial chemicals and sometimes spray the trusses with a specialized sealant paint to inhibit fungal growth.

If you ever have a problem inside your attic after a storm, call SERVPRO of Montgomery County at (931) 645-1285.

Preventing Wind Damage

6/29/2021 (Permalink)

Many areas of the United States have experienced heavy winds and storms this season, and the strong, powerful winds can cause significant damage to your home. Wind damage can cause a range of destruction to your property, from broken windows and fallen tree branches to more severe damage to the roof, garage, or car. It can happen from the strong wind or indirectly from the wind blowing debris into your house.

Wind Damage from Different Types of Storms

Thunderstorms are the most common source of wind and storm damage, but winds from hurricanes or tornadoes are stronger and can cause more severe damage. It can produce many types of bad weather, such as lightning, hail, tornadoes, straight-line winds, flooding, and more. Thunderstorms are responsible for most wind damage cases in the U.S., but the storm damage repair may be more costly for hurricane or tornado wind damage. Billions of dollars are spent on wind damage repair and storm damage restoration each year; understanding the nature of wind damage can help you limit the amount of damage to your property and save on restoration and repair costs.

It's important to know when a storm is approaching your area and what type of storm it is so you know the potential and level of damage to expect. These wind damage facts will help you better understand the potential for wind damage and how to prevent it. Here are some steps you can take to minimize the risk of damage to your home when severe weather strikes.

Preventing Wind and Storm Damage

Most wind damage is caused by flying debris either from plants or other structures and objects that aren't secured. If a storm is approaching your area, make sure any potential debris around your homes, such as patio furniture, toys, garbage cans, and other objects, are either secured or brought inside. Secure your doors and windows to help minimize the potential storm damage to the home.

Roof damage can be reduced during the construction phase when the roof deck and the shingles or membrane is applied over the decking. A well-designed roofing system will firmly anchor the trusses and decking to the walls and foundation to keep the entire roof from lifting off the building in a strong wind. Roofing material must be fastened to the deck. Weakly connected shingles will lift easily from the deck.

The damage to your siding can be reduced at the construction phase as well. Properly fastened siding is less likely to lift off a structure in strong wind. Building codes will likely direct the minimum standards for connections. You, your architect, or your contractor may decide to exceed these minimums for a stronger and more storm-resistant structure.

Falling trees and tree limbs are another significant type of damage to structures in a windstorm. Tree maintenance to remove dead limbs or identify and remove weakened trees will reduce the likelihood of the structure being damaged.

Mitigating Damage After a Storm

Close any openings made in the structure by the wind. Roof openings and broken windows are the most common problem. Keep a roll of plastic sheeting that can be cut to size and nailed over the opening.

Keep your safety in mind and attempt such a closure yourself only if it can be done with little or no risk. Your insurance policy will likely cover the cost of an emergency close up. Contact your agent or claims center to report the damage and seek advice on how to proceed.

Falling trees and tree limbs can open a structure with sudden violence. A tree on a structure is a severe personal and structural safety issue. A tree may look like it won't shift position. But it can shift and cause serious injury to the unwary. Fallen trees may also mask other severe safety issues, such as downed electrical wires. The wires may still be alive, and the tree itself energized. Contact your agent or claims center to report the damage and seek advice on how to proceed.

Suppose your home or business sustains wind damage during a storm. In that case, it's essential to contact a storm damage restoration professional as soon as the storm is over to help limit and repair the damage. SERVPRO of Montgomery County can respond immediately to storm and flooding conditions. Our quick response will help prevent secondary damage and help reduce restoration costs.

Reasons Water Removal May be Needed for Your Home

6/24/2021 (Permalink)

Water damage in your Tennessee home occurs when excess water starts to pool where it shouldn't. Several factors can make this excess water, and therefore, contribute to damage to your structure. When you know the potential causes, you can take precautionary steps to help you avoid water loss. You can also spot an issue once it arises and gets it fixed before it has a chance to do additional damage.

The faster you see a problem, the less work and extraction there are. Either way, water cleanup needs to be done in your Tennessee home, and you should hire the help of a professional remediation company to do the job. SERVPRO staff is available to help you at any time with the experience and knowledge that you would expect from a reputable company.

A common cause of water damage in your home is broken hoses and pipes. Things such as aging pipes, a burst water main, or ice maker supply lines, and washing machine supply hoses that fail certainly ruin your day. It is a good idea to purchase copper pipes and braided metal lines to replace the original ones, as they hold up much better so you can avoid accidents.

SERVPRO technicians can help you get your home dry and back in its usual condition no matter what has happened. We have various tools to help extract water, including moisture meters and sensors to find any hidden moisture, truck-mounted pumps to get rid of any standing water over a few inches deep. Additionally, we have air movers dehumidifiers to dry everything back out. SERVPRO of Montgomery County works promptly to avoid additional damage to your structure, such as mold growth.

Another common reason for water damage in your home includes broken toilets and overflowing bathtubs. Children are big culprits, so your best defense is to watch them! Water is fascinating to children, especially when it is flowing over the toilet and tub rims.

Sewer backups, unfortunately, happen as well. Tree roots can invade and clog your drain lines. Using an enzyme drain treatment to flush out your lines every month during the spring and summer months when tree roots grow the most is a good idea to avoid this kind of catastrophe.

SERVPRO of Montgomery County can help you dry your home after a water damage emergency, no matter what type it is. Call (931) 645-1285 as soon as you realize

Sprinkler Water Damage

6/23/2021 (Permalink)

A fire in a commercial business or a property-managed real estate complex can be devastating. Still, when you add in the additional damages from the sprinkler systems kicking on, the commercial damages are enormous. Businesses and apartment complexes cannot afford to close for a day; it affects many different individuals' lives. SERVPRO of Montgomery County offers 24/7 commercial damage services to get commercial businesses back on their feet in as little time as possible.

Using SERVPRO of Montgomery County commercial services is like a one-stop shop. Continuing with the example, if a fire burns through a commercial business and the sprinkler system turns on, there will be both fire and water damages. SERVPRO's commercial services are an umbrella term that extends our normal services into a commercial setting. SERVPRO can simultaneously treat fire and water damages. Our commercial services reduce the cost that businesses pay because they do not need to look for multiple companies. The other additional benefit to SERVPRO is that they are essentially a liaison between insurance companies and clients.

Unfortunately, disasters are not preventable, but companies like SERVPRO are there to make it "Like it never even happened," with their residential and commercial services. For questions regarding SERVPRO of Montgomery County's commercial services, contact the office at (931) 645-1285, visit the website, or message us on Facebook!

Inspecting Your Home for Damage After a Fire Fire Damage

6/22/2021 (Permalink)

A fire in a commercial business or a property-managed real estate complex can be devastating. Still, when you add in the additional damages from the sprinkler systems kicking on, the commercial damages are enormous. Businesses and apartment complexes cannot afford to close for a day; it affects many different individuals' lives. SERVPRO of Montgomery County offers 24/7 commercial damage services to get commercial businesses back on their feet in as little time as possible.

Using SERVPRO commercial services is like a one-stop shop. Continuing with the example, if a fire burns through a commercial business and the sprinkler system turns on, there will be both fire and water damages. SERVPRO's commercial services are an umbrella term that extends our normal services into a commercial setting. SERVPRO can treat fire and water damages simultaneously. Our commercial services reduce the cost that businesses pay because they do not need to look for multiple companies. The other additional benefit to SERVPRO is that they are essentially a liaison between insurance companies and clients.

Unfortunately, disasters are not preventable, but companies like SERVPRO are there to make it "Like it never even happened," with their residential and commercial services. You can trust our SERVPRO of Montgomery County fire restoration specialists to work quickly to bring your home back to how it should be. Give us a call anytime at (931) 645-1285.

10 Things to Know About Mold

6/21/2021 (Permalink)

1. Mold exposures may include health effects.
   
2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
   
3. If mold is a problem in your home or school, you must clean up the mold and eliminate moisture sources.
   
4. Fix the source of the water problem or leak to prevent mold growth.
   
5. Reduce indoor humidity (to 30-60%) to decrease mold growth.
   
6. Clean and dry any damp building materials and furnishings within 24-48 hours to prevent mold growth.
   
7. You should clean mold off hard surfaces with water and detergent and dry thoroughly. Absorbent materials such as ceiling tiles that are moldy may need to be replaced.
   
8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
   
9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, classroom sinks, or on concrete floors with leaks or frequent condensation).
   
10. Molds can be found almost anywhere; they can grow virtually any substance, providing moisture is present. Some molds can grow on wood, paper, carpet, and foods.

Preventing Flood Damage

6/21/2021 (Permalink)

According to the National Flood Insurance Program (NFIP), flooding is the most common natural disaster in the United States. It caused $2.7 billion in losses between 2001 and 2010. Most homeowner’s insurance policies do not cover flooding, so it may be necessary to buy a separate flood policy for your home.

Three Key Steps

Here are a couple of tips to keep water from entering your home during a heavy rain event:

• Fix foundation leaks that may allow water to enter your home.
• Make sure your roof is secure and protected.
• Clear gutters and drains.

If water ever floods your home, getting someone on-site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Montgomery County is ready to respond at any time and also provides a free assessment!

9 Ways to Manage Mold

6/18/2021 (Permalink)

1. Identify problem areas in your home and correct them. Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters.
   
   
2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. 
   
   
3. Prevent moisture with proper ventilation. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. 
   
   
4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock and mold inhibitors for paints. 
   
   
5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. 
   
   
6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.
   
   
7. Clean or repair roof gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.
   
   
8. Improve airflow in your home. Without adequate airflow in your home, excess moisture may appear on your walls, windows, and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they're in. Let fresh air in to reduce moisture and keep mold at bay.
   
   
9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house.

When this Doctor Needed Help He Called SERVPRO of Montgomery County

6/18/2021 (Permalink)

A Doctor's Office. A Fire. Two Things That Don't Mix.

Fortunately, no one was injured. But we needed to help this practice set up a temporary office so that the doctors could continue to see patients. We know that in a situation like this, time is of the essence. We got the call and responded with plenty of crew to get the damaged contents out and assess what could be cleaned and salvaged and what needed to be discarded. Contents that sustained only light soot damage were quickly and thoroughly cleaned and moved to their temporary office space so that their business could resume somewhat normal activities. Closely working with the client and the insurance company, we packed contents and began the cleaning process at our warehouse and on-site to get their business back up and running as soon as possible. As boxes of contents were cleaned and ready to put back into use, we transported finished items to their temporary office space. Contents ranged from waiting room furniture and files to high-end instruments and tools needing adequate intricate cleaning.

Meanwhile, our crew was busy doing a necessary demo in the building areas that had to be removed due to the fire damage. Debris hauling and cleaning the entire structure to remove soot that had traveled through the entire building was ongoing until that portion of the job was complete. Ducts of the HVAC system also needed cleaning as the smoke and soot traveled through these systems as a means of escape. We readied the building after the demo and cleaned for a contractor to build back the structure to make the offices operational again.

In a fire of this magnitude, the project manager oversaw all of these activities to complete the job. And as you can imagine, this process takes months to complete. We know that situations like these require constant communication with our clients throughout the process. It is always satisfying to see a job of this magnitude come to completion. Throughout this process, our goal is to minimize the stress for our customers and get them back to normal business as smoothly and quickly as possible.

When unfortunate circumstances require our services, we do our best to exceed customer expectations. We are always here to help.

How to Check for Roof Damage After a Storm

6/15/2021 (Permalink)

After a significant storm, it's a good idea to inspect your property for storm damage. Your home's main line of defense is your roof, and it takes a beating. Pay attention to things like dings in your gutters or tears in your window screens, indicating hail damage. You may see missing tiles or other signs of roof damage from the ground, but most leaks don't represent a need for whole roof replacement. Usually, the leak is coming from something requiring minor roof repair. Find the source of the leak, stop it, and clean the water damage.

Find the Leak Source

During storms in Tennessee, wind damage lets the rain into your roof. From the inside of your home, look for stains that indicate the leak source and areas needing roof repair. You may see water stains on your ceiling or coming down a wall. When you see that, get your flashlight and head to that area. Here are five familiar sources for a roof leak:

1. Vents and fans

2. Chimneys

3. Window dormers

4. Vent pipes

5. Unsecured nails and nail holes

Fix Water Damage

To complete your roof repair, start looking for materials damaged by water. Check for discolorations and rotting wood and wet drywall and insulation. When you find mold, remain careful and don't spread it during cleanup.

A mold remediation professional can help create a containment area while working on the water and mold damage. If you haven't found mold, be sure to start drying any wet materials immediately. Mold can begin growing on wet damaged materials in as little as 48 hours. Complete drying is critical to preventing mold, and it may take longer than you realize. Specialists have monitoring equipment that they use to ensure materials are dry.

Kitchen Fire Tips

6/15/2021 (Permalink)

Between 2012-2016 the NFPA found that cooking was the leading cause of fires within the United States. It’s important to remember safety when cooking in our homes. Don’t leave stove tops or ovens unattended, and if you have to leave the room to host guests or for another reason, be sure to take an oven mitt with you to remind you that something is cooking on the stove or in the oven. 

If you happen to have a grease fire in your home, do not pour water on it! It seems like it’s elementary, but when you’re panicked with a fire in your kitchen, sometimes you can do silly things. Instead, cover the fire with a cookie sheet to suffocate it. If it’s a small fire, you can also use salt to put it out as well. Make sure to always have a fire extinguisher on hand just if a fire breaks out in your kitchen. 

For all your fire cleaning needs, give SERVPRO of Montgomery County a call today at (931) 645-1285.

June 2021 Volunteer Work at Loaves and Fishes

6/15/2021 (Permalink)

SERVPRO of Montgomery County loves helping our Clarksville community!

June 15, 2021, a few of our employees at SERVPRO of Montgomery County volunteered at Loaves and Fishes. Loaves and Fishes is a local nonprofit in Clarksville, Tennessee, that serves meals daily to those in need.

Our crew members were able to help make a difference in their local community. Are you interest in volunteering? Check out Loaves and Fishes volunteer opportunities. SERVPRO of Montgomery County is proud to help our community when we are able!

Volunteer Review

"Loaves and Fishes of Clarksville was in need of additional help to prepare and serve meals. A call was put out and a member of SERVPRO management asked the staff for volunteers. In walked the cavalry! David, Lorenzo, and RJ took on food prep tasks like pros, served the guests with kindness and big smiles, and helped get the kitchen standing tall before they left. Thank you gentlemen and thank you SERVPRO! THE PROFESSIONALS WHO SERVE!"

-Mary Cooper

SERVPRO Drying Out Water Damaged Clarksville Homes

6/11/2021 (Permalink)

Contact SERVPRO of Montgomery County if you need water damage restoration.

After a plumbing disaster, Clarksville homeowners need more than merely using a water-vac to pull water off the floor, open the doors and windows, and rent a rug shampooer from the local big box store. To completely restore a home takes a professional restoration service. 

Drying out a home with water damage in Clarksville requires attention to four key factors that affect humidity. SERVPRO restoration specialists train to analyze each one, knowing which drying methods and equipment they need to use in each home. It all comes down to HEAT. 

Water vapor level determines the humidity levels in the air in a home compared to its capacity. A level of 60 percent or higher indicates the air is saturated. That dramatically slows evaporation and increases drying time. Specialists use dehumidifiers to reduce the humidity level in each affected room. Properly working dehumidifiers can lower the level up to 20 percent every 24 hours. 

Evaporation is the natural process of water converting to vapor. With large amounts of water, it's prolonged. Our SERVPRO specialists use pumps and smaller extraction devices to remove the bulk of the standing water. Once they get the amount to less than two inches in depth, the evaporation rate rapidly increases. They can also augment the evaporation rate with dehumidifiers and use exhaust fans to increase movement, forcing saturated air outside the home. 

Air movement can also be increased using air movers to force warm, dry air throughout affected rooms and across damp surfaces like walls, tables, and countertops to gently increase the evaporation rate. Air movers and fans' combination to increase air movement is also very useful to dry out clothing in a gentle manner that does not damage the fabric. 

Temperature is also an essential factor, especially in cold weather. Since the preferred range to dry home and property is 70 to 90 degrees, we try to engage the HVAC system if it is operational carefully. If not, then specialists use space heaters to raise the internal temperature. They carefully monitor the temperature in every affected room to keep it under 80 degrees on the first day; however, a higher temperature can increase the humidity. 

At SERVPRO of Montgomery County, we use every tool and method available to return every residence to a dry, safe condition for families. If you have had a recent water issue in your home, call (931) 645-1285 to schedule a visit.

4 Easy Tips to Prevent Water Damage

4/5/2021 (Permalink)

With the school year coming to an end, this means kids will be “flooding” into homes this summer. View these suggestions from SERVPRO of Montgomery County for preventing water damage while your kids are home.

1. Be Careful Where You Plant.

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

2. Clean Out Roof Gutters.

On a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some severe water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. If your gutters are too high, be safe, and get a professional to check them.

3. Use a Drain Snake Instead of Unclogging Chemicals.

Most folks don’t realize these chemicals are eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is an excellent solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.

4. Never Pour Grease Down Your Sink.

It doesn’t matter if you flush it with hot or cold water; grease can still cling to your pipes and could even cause some severe damage and blockage. The safest thing to do is pour your grease in an empty can and either let it sit or put it in the refrigerator. Once it hardens, you can toss it in the trash and get rid of it. Done and done. However, we know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays.

Fire Damage Restoration in your Clarksville Home

3/24/2021 (Permalink)

SERVPRO of Montgomery County is available today for any fire damage needs!

Clarksville Home Fire Damage Restoration

We recently responded to a service call regarding a local Clarksville home that experienced fire damage and needed SERVPRO of Montgomery County’s cleaning and restoration services. This home suffered extensive smoke damage from a grease fire that occurred in the kitchen. Additionally, the fire affected the home roof because the fire ended up burning through the ceiling, resulting in a large hole in the roof. As a result of the firefighters putting out the fire, there were water damage issues inside the house.

Our team of production and service technicians arrived on the scene to remediate the damages. We cleaned all of the houses, including the walls, ceilings, and all surfaces. Since most of the structure suffered smoke damage, including its contents, we hand clean every little bit of the client’s personal belongings, including mattresses, lamps, and many other household items. Lastly, we thoroughly cleaned the house’s air ducts with our trained on-staff experts.

Restoration Services for Storm Damage

3/15/2021 (Permalink)

Water restoration services are needed in water damage caused by floodwater, roof leak, ice damage, oozing of groundwater, leaking or bursting of frozen pipes, and ice dam bursting. Like SERVPRO of Montgomery County, water restoration companies have various storm remediation services to ensure successful home restoration tasks. During the home restoration process, the storm restoration companies concentrate on storm damages such as roof damages that may cause a roof leak hence the need for roof repair. Hail damage and wind damage may, for instance, cause roof damage.

Ice damming is also problematic in cold places like the Tundra that forms an ice dam that can burst at any moment, causing ice damage to your property or home. When frozen pipes burst, they may cause flooding in homes hence the need to clean floodwater before any damage occurs. On the other hand, river flooding can be minimized by constructing a flood pump that helps in the water restoration process when conducting home restoration exercises.

Ice damage, hail damage, hurricane damage, ice damming (forming ice dam), groundwater bursting, wind damage, and floodwater occur naturally. As a result, wind damage can be resolved through storm remediation. Hurricane damage is widespread, and its impact may be overwhelming. These damages may result in roof damage that calls for roof repairs to avoid a roof leak. Call SERVPRO of Montgomery County at (931) 645-1285.