What our Customers say...
Second time using this company and Awesome service from Joe and Zack. Super friendly guys and very easy to get along with. Great services from office to crews. The guy's manager, RJ too! I make sure to ask for him.
Bobby and the crew which consists of Melissa, Valeria, Kyle, Dennis, Sly, Heidi, and Robert have been great. There are also two more workers who were so humble. They guide you through the process and treat you like a person. I am totally satisfied with them and look forward to working with them in the future.
SERVPRO is my go-to for all Business and Personal Property restorations! Top shelf service and compassion from start to finish! Huge shout out to Adam and Ryan for their presence within the community as well!
I called SERVPRO of Montgomery County about a mildew issue at an apartment. Bobby was on site that same day, and he was able to help me identify the issue. He was very professional and explained everything that was going on. He sent me a report detailing everything that we talked about. He absolutely went above and beyond. Dan is the technician that showed up to clean the ductwork. He was also professional and worked efficiently. This is a very well run company, and I would highly recommend it to anyone that needs restoration help.
Zach and Kyle were absolutely amazing during my entire experience with them. I really appreciated their clear communication and willingness to work with me during the duration they worked on the house. I would recommend them and the company as a whole.
Great quality service from RJ Robnett would recommend the whole team.
SERVPRO of Montgomery County was amazing !!!! Our house caught fire and they were out the same day we called them. Specifically, RJ, Kyle, and Zach were extremely informative and went out of their way to find personal sentimental items and rescue them. Kyle and Zach found cash in the fire that they immediately gave it to us. RJ I believe was the project manager and was more informative about the process of what happens after a fire than our insurance. I will definitely use them again in the unfortunate event our house catches fire again and will tell all my friends and family to use them. The customer service amongst the entire crew was refreshing!!! Thanks again for everything!!!
Bobby Bushnell and his crew really came through after the disastrous fire in Colorado on New Year's Eve. They came to Colorado, fast-tracked our remediation, and got it all done weeks before expected. Dealt with insurance, and excellent communications throughout. (I work and live overseas and couldn't have dealt with this without their coordinated efforts.)
Joe and Cooper have done a good job helping us with damage abatement after a small housefire. Looking forward to keeping them on the project. I know they will do great work all the way through.
We had SERVPRO of Montgomery County come to our house following the wildfires in the area. The team consisted of Bobby, Lorenzo, Jon, Manny, and several others. Bobby was our main POC and did an excellent job of communicating with us throughout the process. He detailed everything the crew was going to do and have them to our house the very next day. I feel we lucked out when SERVPRO sent Bobby and the team from Montgomery County our way. Our house now looks better than ever and are very thankful for the team’s hard work. Would highly recommend this group to anyone in need of a thorough cleaning/restoration of their home!
Bobby Bushnell and his crew (Lorenzo, Jon Manny, Danni, Erika, Maria, Jesus, Jose, Priscilla, Jose--sorry if I left anyone out) did the mitigation and cleaning of my house in Louisville, Colorado after a devastating fire in Boulder County. Bobby was helpful, knowledgeable, kind, and professional. He went out of his way to explain things to me and suggest things I hadn't thought of. The crew cleaned my house from ceiling to floor. They completed the job in several days, and I was able to move back into my home a lot sooner than some of my neighbors. I can't say enough positive things about Bobby and his crew. They really took care of everything.
Having major damage is never a great way to spend your day, but I will recommend SERVPRO of Montgomery County time and time again to anyone who needs mitigation and repair. Bobby and RJ made us feel like our emergency was their emergency too, but also calmed my nerves about how this could impact the health of our medically fragile family. They have treated us with patience and just enough humor to keep us from going crazy— a combo that I never knew we always needed during something like this. They have done an exceptional job at ensuring our family is comfortable and protected during the water mitigation. My husband and I are completely confident in their work so far (even my very particular, very knowledgeable father-in-law is a fan!). I look forward to having the contractors come in soon to get everything back to normal!
A couple of weeks ago our home was hit by a tree in a windstorm at 5pm. SERVPRO of Montgomery County was out that night until 3am boarding up our house to make sure it was secure and any further damage was avoided. Their mitigation services have been UNBELIEVABLE. Everyone on their team has been so over-the-top than any other company providing this type of customer service. From the initial service, applying tarps to the house in the days following, to checking in on our family, the team here has shown they are prepared, well-equipped, and most importantly they genuinely care for their customers. Bobby, RJ, Jose, Bryan, and David have been a lifesaver for us! I'm sure I'm missing a couple of others (including the office staff), but they ALL deserve a raise. We will ALWAYS be a promoter of this business and will always trust them with any needs we have.
We had a horrible fire that we felt overwhelmed with, and then we called SERVPRO of Montgomery County! These men and women have absolutely proven to us that we were in the best hands! Keith was our first contact that was made and he was the one to get the rest of the crew involved. Bobby has been fantastic answering every question and meeting every need. We feel very secure with Bobby leading the way for us. He's extremely knowledgeable. Miguel has been outstanding assuring us that the possessions they were removed from our home would be handled with the greatest of care. Every question we had or concern was immediately taken care of and we are so thankful for him being our guide through this process! Robert, the lead contractor on our home, from the first meeting with him, left us feeling very confident we were in the best of hands! Our home hasn't been totally completed yet, but we are confident that we made the best choice by putting SERVPRO of Montgomery County in charge.
During the insane time of trying to initiate getting our home cleaned from an intense mess that occurred the SERVPRO team that handled the cleaning/mitigation and demolition portion (Austin and Lorenzo) did an amazing job keeping us informed. Communication was very good and Austin and Lorenzo were very respectful. Customer service was amazing. If we had questions they were never hesitant on answering or getting the answer for us quickly.
Dan and his crew were outstanding. Always on time, professional, and very nice. I would recommend SERVPRO of Montgomery County to anyone and would use them again if I needed to.
I had storm damage to my roof that caused water to leak into my sunroom. I called my insurance company and they sent out SERVPRO of Montgomery County. They had a guy here within hours to assess the situation. He had a drying team here within a few hours with equipment to start the drying process and tarped the roof to prevent any further issues. Bobby, RJ, Cesar & Joe are a great team!!! They explained the situation in great detail I am extremely happy with the service so far!!
AMAZING COMPANY!! I had mister RJ Robnett come out because a tornado came through and tore up the area and within no time RJ and Lorenzo came out and were helping me during this. Mister Rj was taking more emergency calls every minute but every time I ask him a question, and Lord knows I had a million, he d answer with a smile and help in any way he can. Great group of people.
We had a decent-sized water leak from our wash machine on the second floor that had trailed into the other rooms and the garage. Bobby was on top of everything as soon as he got to the house and over the last few days has been in constant communication with what all they are doing and ensuring that everything gets done properly. Really appreciate his thoroughness and work ethic. Definitely put my wife at ease.
Received an estimate for some water damage and they were prompt, professional, thorough, and concise. I highly recommend!
Bobby, Kyle W., and Lorenzo were very professional. We had water coming through the walls and they were here quickly and handled the work right away. They explained everything to us as they worked. Highly recommend!
We called SERVPRO and they were at our house within 2 hours of our overflowed bathtub on the second floor. Very professional, helpful, and super nice! Kyle, Dennis, and Juan were great! Kyle kept me updated each day on the progress, and what I should expect in the coming days. Would highly recommend!
Bobby was such a pleasure to work with! We flooded the upstairs of our house literally a day after we closed on it! He helped ease our worries and pure panic. He prepared us for the worse, but thankfully it wasn’t as bad as it could’ve been. I HOPE we never need his services again, but if we do we will 100% call Bobby and his team!
Cesar & Jon came and did water/mold damage repair on our home and made the process as quick and painless as possible! They explained everything to me in detail and worked very quickly and efficiently! They were both very friendly and professional! Our family couldn’t be more thankful for their help and the phenomenal job they did on our home!
Preston and Zach were very professional, thorough, and knowledgeable. We appreciate their hard work in cleaning up the water-damaged room. Thank you so much!
My technician arrived in a timely manner and treated me and my property with respect. He was hands down the nicest, kindest, honest, and most competent service person I have ever dealt with in Clarksville! I received excellent information about my issue and a good referral for a service they did not provide. I highly recommend SERVPRO!
Dan Sevilla and Gustavo Vielma were awesome. They were very professional and did a great job cleaning the HVAC and ductwork. Highly recommend.
Joe and Dan did a wonderful job. They explained everything and made sure I understood what would need to happen
Bobby and his crew were wonderful to work with during a very stressful time in our lives. He provided the estimate promptly and communicated with me regularly throughout the project. His team was professional and thorough. They traveled across the country to help our community and we are so appreciative!
Melissa and Mike are currently at my home mitigating the water damage that has occurred. Amazed at The company for responding immediately to our needs. Melissa and mike answer all of my questions (and I have a lot of them) as well as set the expectations of what’s to come next. They are professional yet personable. Sweet individuals and a pleasure to work with. They are a great asset to the company if their boss is reading this. I work for a company out of Las Vegas that thrives on wowing clients and customers by providing white-glove, top-notch service and I would literally invite them to come work for us. They are that awesome. They have relieved my anxiety with my house being under construction 7 days before Christmas. Thank you for your prompt service and wonderful staff. I am looking forward to the ride we have ahead of us. Totally satisfied!
To all of you who worked on the mold remediation project at my home Mark Ave., please accept a special thank you for a job very well done! Oh my gosh, such a miraculous transformation! The basement looks incredibly wonderful. To Frank, Austin, Jon, Bryan, and all the others did a great job! Thank you Wyatt for your great tech assistance and Crystal for all your great help when I called. All of you are awesome! The "kept" items that were cleaned and put back in the basement, everything was so neat and orderly. Thanks for taking down the deck. I appreciate your great work, cooperation, thoughtfulness, and great attitude. My best to everyone.