Recent Why SERVPRO Posts

What It’s Really Like to be a Restoration Professional: Hidden Challenges of the Disaster Recovery Industry

3/1/2023 (Permalink)

green background, SERVPRO technician in a mask wiping a wall, the text reads "overcoming hidden challenges," magnifying glass While on the job, crews learn some of the unique challenges that are not immediately apparent to those outside the industry.

Hidden Challenges of the Disaster Recovery Industry

The restoration industry is critical to the rebuilding and recovery process of commercial and residential properties after disasters, such as fires, floods, and storms. These industry professionals work tirelessly to help homeowners and business owners return to their properties as quickly and safely as possible.

While on the job, crews learn some of the unique challenges that are not immediately apparent to those outside the industry.

These challenges, while daunting, are actually a great opportunity to showcase skills and problem-solving abilities. Here are some of the hidden challenges faced by restoration professionals and what it's really like to work in the disaster recovery industry.

What It’s (sometimes) Like to Work as a Restoration Professional

1. Limited Accessibility

Some areas of the building may be difficult to access, such as CRAWL SPACES, attics, or basements. Restoration professionals must be able to navigate these spaces safely and effectively in order to properly assess and mitigate the damage. Thankfully, the International Residential Code (IRC) now requires crawl space entrances to measure a minimum of 16 inches high and 24 inches wide.

2. Time Constraints

Restoration work needs to be done quickly in order to minimize the damage and PREVENT FURTHER DETERIORATION. This can be challenging, particularly in the aftermath of a major disaster spanning a large region, like when Hurricane Ida hit the gulf. When a large region is affected, multiple buildings need to be restored at the same time. In general, a 24/7 emergency service restoration professional should be on-site within a few hours of being contacted—if not sooner—to assess the damage, develop a plan to mitigate it and begin the restoration process. The specific timeline for response may vary based on factors such as the severity of the damage, the location of the property, and the availability of resources.

3. Unforeseen Complications

Sometimes, the damage is more extensive than originally thought, or hidden issues are discovered during the restoration process. Anyone who has taken on a home renovation project knows the construction adages all too well. Restoration professionals must be able to adapt to these complications and develop new plans of action as needed to keep the project going, as is within their means.

4. Dealing with Insurance Companies

Restoration professionals often need to work with insurance companies and their adjusters to get the necessary coverage for the restoration work. This can be a time-consuming and complicated process, particularly when dealing with large-scale damage. However, the frequency of these transactions can make professionals familiar with insurance claims, creating a more efficient experience for all parties.

5. Keeping Up with the Latest Technologies and Techniques

The restoration industry is constantly evolving, with new technologies and techniques being developed all the time. Restoration professionals must be able to stay up-to-date with these changes in order to provide the most effective and efficient service. Thankfully, SERVPRO takes training seriously and invests heavily in their employees' frequent education and development.

Rewarding

Working as a restoration professional can be as rewarding as it is demanding. It takes a dedicated individual to pursue this line of work, but there are many positives to the job that make it all worthwhile.

Why Choose Restoration?

  1. To help people in their time of need and make a real difference in their lives
  2. To work in a dynamic, fast-paced environment with new challenges every day
  3. To develop a wide range of skills, from construction to communication and customer service
  4. For career growth and industry advancement opportunities
  5. To work with a team of like-minded individuals who share a common goal of helping others
  6. To CONTRIBUTE TO THE COMMUNITY and make a positive impact on the local area
  7. For job security in a career, as disasters and emergencies will always occur and restoration services will always be in demand

Can SERVPRO be a career?

The restoration industry offers a diverse range of career paths and opportunities for professional growth. If you're looking for a dynamic work environment that allows you to make a difference in people's lives, then SERVPRO may be the perfect fit for you.


With over 50 years of experience in the industry, SERVPRO offers a wide range of career paths.

Approximate The Distance To Lightning Strike: Know How To Prepare for Storms

7/17/2022 (Permalink)

stop watch in a hand in front of a lightning sky background, SERVPRO logo in the corner To approximate the miles a strike is from you, count the seconds between the flash and thunder, divide by 5!

Know How To Prepare for Storms

Lightning causes around 43 deaths in the U.S. annually (based on statistics from 1989-2018). Thankfully, this number is only 10% of the average lightning strikes, the other 90% are left alive, but with various degrees of disability.

Nationally, lightning ranks second only to flash floods in weather-related deaths. Lightning is the most frequent important weather threat to personal safety during the thunderstorm season. Since the threat of lightning is so common, it is typical that many have a lackadaisical approach to protecting themselves. The main reason is that people stay outside too long as thunderstorms approach or form nearby. 

For example, during the early part of the thunderstorm season, "dry" thunderstorms are quite common. With these types of thunderstorms, little or no precipitation reaches the ground and, as a result, people are less likely to seek shelter.  See lightning facts below for statistics on lightning events. 

Did you know?

  • The air near a lightning strike is heated to 50,000 ° F, that is hotter than the surface of the sun!
  • The average flash could light a 100-watt light bulb for more than 3 months.
  • Lightning occurs with all thunderstorms.

While most lightning casualties occur at the beginning of an approaching storm, a significant number of lightning deaths occur after the thunderstorm has passed.  If thunder is heard, then the storm is close enough for a lightning strike.  DO NOT wait for the rain to start before seeking shelter, and do not leave shelter just because the rain has ended. 

A Cool Lightning Hack

You can approximate the distance of lightning!

Did you know you can approximate the distance a storm is from you but counting the time between the flash of lightning and the thunder sound that coincides with the lightning flash? That means you can, at your own home, with minimal supplies, figure out how far a lightning strike is from you!

What You’ll Need:

  1. You Ears
  2. Your Eyes
  3. A watch with a second counter or a phone

From the time you see lightning, it will take the sound of thunder 5 seconds to travel 1 mile. To approximate the miles a strike is from you, count the seconds between the flash and thunder, divide by 5!

For example, if you see a flash of lightning, start a stop watch and hear a large crash of thunder 5 seconds after the flash, your lightning is only 1 mile away! Anything less than 5 seconds is definitely close, so seek cover!

It's not raining, is there still danger from being struck by lightning?

YES!  Lightning often strikes outside of the heavy rain area and may occur as far as 10 miles away from any rainfall.

Will the rubber soles of my shoes or tires on my car protect me from being struck?

NO! However, the steel frame of a hard-topped car provides a sort of Faraday Cage or Faraday shield. This increases protection if you are not touching metal. Although you may be injured if lightning strikes your car, you are much safer inside the car than outside. When skies darken, or thunderstorms are forecast, look and listen for increasing wind, flashes of lightning, sound of thunder, and static on your AM radio.  While no place is safe from lightning, some places are much safer than others. 

Where you can go…

  • Get inside a house or large shelter
  • Remain clear of tall, isolated trees and telephone poles
  • If possible, move to a sturdy building or hard top automobile
  • If you are caught outside, away from shelter, you need to get to a place of safety as quickly as possible. If safe shelter is not possible, lie down on low lying ground or in a ditch.
  • If boating or swimming, get out of boats and away from the water, get to land and find shelter immediately

What you can do...

  • Watch for signs of an approaching thunderstorm
  • Postpone outdoor activities if thunderstorms are imminent. This is your best way to avoid being caught in a dangerous situation
  • REMEMBER, if you can hear thunder, you are close enough to a storm to be struck by lightning

If your home or property has been damaged by severe winds, water, or storms—call SERVPRO of Montgomery County for a free damage restoration estimate.

SERVPRO Helps Prevent Fire in Your Home with Dryer Vent Cleaning

7/17/2022 (Permalink)

House fires affect millions of people every year at the cost of over $500 Million. Smoke detectors have proved their value, saving lives and homes from total loss. Most house fires start in the kitchen, but a significant number still occur in a place most forget about once the item is installed, the dryer vent. 

According to the U.S. Fire Administration, 2,900 dryer fires are reported each year. These fires lead to a staggering national average of 35 million dollars in property damage, 100 injuries, and five fatalities annually. 

PSA: Vent cleaning service may reduce your clothes dryer's workload while lowering energy usage!

A dryer inside the house or apartment uses a metal exhaust pipe (galvanized iron or steel usually) to vent hot air outside the home. The zinc-coated material is designed to handle the highest dryer settings and more but not open flames from burning built-up lint. Since this is an exhaust pipe and smoke seeks the most comfortable access, a vent fire goes undetected by the smoke detectors much longer than a fire anywhere else in the house. 

If your dryer is in the garage or under a carport, the chance for a significant fire is reduced. The flexible vent tube may not run under the house, but it is still at risk. The build-up of lint can still ignite, destroying your dryer and the washer next to it. As the flexible plastic pipe melts, the burning material quickly ignites drywall and other building materials. 

Our technicians can eliminate this threat with an inspection. We can attach an air mover that introduces high-velocity airflow into your vent for just a few minutes. If the build-up has caked against the sides of the pipe, we'll then use a brush with a telescoping handle to scrape the sides and then blore-attach the air mover to the lint outside your home. We detach it from the dryer for a flexible conduit and clean it outside using either an air mover or garden hose to wash it out. 

The cost for vent cleaning is minor compared to the possible cost(s) to restore your home fire-damaged home. Aren’t convinced? There are still some things you, as a property owner, can do to keep your home as safe as possible.

What You Can Do

Clean the lint filter.

A clogged lint filter is the leading contributing factor in residential dryer fires. The U.S. Fire Administration reports that failing to clean out the lint trap causes 34 percent of reported dryer fires every year.

Each time you unload the dryer, clean out the lint trap. Before putting the next load of clothes in, double-check that the lint trap is completely clean to lower your risk of fire. A clean lint filter allows the dryer to run more efficiently, too, thus drying your clothes faster while also preventing your machine from overheating.

Inspect the ducts regularly.

Blocked ducts frequently cause dryer fires. To ensure your dryer is running correctly, check your ducts about once a month to ensure there are no blockages. Some telltale signs that your ducts are clogged include the following indicators:

  • Your laundry is taking longer to dry
  • Exhaust air is failing to exit the vent
  • You suspect that your machine is overheating

Sometimes, a blockage occurs because the venting system itself is damaged. Other times, blockages may be occurring because of an accumulation of lint, animals building nests in the vents, or snow building up over the outside vents.

If you notice any blockages, clean them out before using your dryer again. To clean your ducts, disconnect them, remove the blockages and reconnect them. If you notice any damage to the venting system, call in a professional to repair the issue.

Replace outdated ducts.

Older ducts made of plastic or foil are prone to sagging. These accordion-style ducts can easily trap lint in hard-to-reach spaces, increasing your risk of fire. To keep your home safe, replace your older models with new ducts designed with heavy-duty metal.

DON'T overload the dryer.

Stuffing too many wet clothes or bedding into a dryer can cause an excess of lint to accumulate. Since lint build up reduces a dryer's ability to ventilate, the machine may quickly overheat and cause a fire to break out. Read your owner's manual to determine your machine's maximum hold to ensure you aren't overstuffing it.

DON'T leave the dryer running unattended.

Never go to sleep or leave the house while your dryer is running. If a fire breaks out, your ability to extinguish it or call emergency services right away can make all the difference between damage to your laundry room and complete loss of your home.

DON'T dry clothes without the lint filter.

A dryer without its lint trap is an accident waiting to happen. The filter protects the dryer's inner workings from collecting lint. Without this defensive shield, a buildup of lint in the ducts can easily lead to a dryer vent fire.

To lower your risk, always use your dryer with the lint trap in place. If your existing lint trap is worn or develops any holes, replace it immediately at your nearest home supplies store.

When it comes to disasters, one could argue that none are worse than a residential fire. Not only do the flames cause inherent danger as they destroy your family's home and or business, but there is also the after effect concerning the removal of debris, soot, the smell of smoke, compromised structure, and additional damages that have been inflicted on your property. For most homeowners, fire is an incredible event. However, they DO happen and for a variety of reasons.

Top 10 Other Causes of Fires

  1. Home heat fires: Your furnace needs regular inspection(s) and ensures combustibles are not near any portable heaters.

  2. Cooking fires: Unattended kitchens, splattering grease, and combustibles near the source of heat are very common fire starters.

  3. Smoking: Always ensure that you properly and completely extinguish the cigarette if you smoke in your home.

  4. Electrical fires: Look out for frayed cords, overloaded plug outlets, and the overuse of extension cords.

  5. Children: Keep lighters and matches away from children to stifle any curiosity they could have about what happens when various items catch fire.

  6. Candles: Candles may smell nice, but if left unattended, they could cause a significant issue.

  7. Flammable items: Do not keep adhesives, paint, or cleaning agents close to sources of heat.

  8. Faulty wiring: A significant safety hazard is inadequate wiring (MOSTLY prevalent in older apartments and homes).

  9. Grills: Never cook on the grill under an awning or a covered porch. Give yourself ample space away from your home and automobiles.

  10. Holiday décor: Be mindful of how close your Christmas tree is to your fireplace and always safely hang another décor.

Despite our best efforts as homeowners, accidents still happen. If your home has been damaged by fire and smoke, call SERVPRO of Montgomery County. Our team of highly trained technicians can help get your life back to normal as quickly as possible. With the proper training, innovative equipment, and helpful guidance, our expert technicians will be with you every step of the way to get you back on your feet.

We will arrive at your home quickly to mitigate the damages, secure your property and start the emergency cleaning process to items that are of priority. While we are on the site, your property will be inspected, assessments of damage(s) will be documented, and preliminary estimates made to give you a comprehensive restoration plan of action. 

Electronics After Storm Damage

7/17/2022 (Permalink)

Taking Certain Steps Quickly Can Help Save Electronics in Your Home

After any flood, the damage to your home's contents can be severe. Not only are furniture, flooring, and documents at risk, but electronics can also be ruined by water. Televisions, computers, power tools, appliances, and other devices require immediate attention to have the best chance of being saved. 
 
Homeowners with flood damage typically have electronics that they're worried about, whether the flooding was caused by a storm or burst pipe. Not only is replacing these items an extra expense but going without certain electronics for even a short amount of time can be a huge inconvenience. Whether any specific piece of electronic equipment can be restored or saved depends on a number of factors. 

Humidity 
 
It's not just the standing water in a flood-damaged house that poses a threat to electronics, but humidity as well. This becomes a bigger issue the longer it takes to get the flood damage restoration process started. Our team will dehumidify your home to get things stable and decrease the chance that your electronic devices will incur damage.
 
Exposure to Water 
 
The less water that has been in or around an electronic device, the more likely it can be saved. For instance, a microwave sitting on a wet counter can have the excess water wiped from its base, while a laptop that's been submerged in water is a much greater challenge and may not be salvageable. SERVPRO takes special measures when handling electronics in a home with flood damage, which can often save the equipment. 
 
Preventing Further Damage 
 
When you call SERVPRO after your home has encountered flood damage, it's important to avoid turning on your electronics. It's tempting to see if each item still works, but doing so can increase the chances of irreversible damage. Once we're on the scene, we'll quickly work to save your electronic equipment if at all possible. 
 
If you need to restore your home after a flood, count on the experts at SERVPRO of Montgomery County. We'll do our utmost to help you keep your possessions and avoid the cost of replacement. For more information about our flood damage services or to get a quote, call us today!

How to Prepare Before a Storm

What to do before the storm:

  • Check that loose items such as outdoor furniture, umbrellas, and trampolines are safely secured.
  • If it is safe to do so, check that gutters, downpipes, and drains are not blocked.
  • Park your car undercover and away from falling debris.

What to do during the storm:

  • Stay indoors and away from windows.
  • If outdoors, stay away from drains, gutters, creeks and waterways, where the water can move up to 10 miles per hour.
  • Be prepared for power outages, if possible carry flashlights or any portable light.
  • Floodwater is dangerous and toxic – never drive, walk, ride, or swim in floodwater.

What to do after the storm:

  • Check your home and property for damage.
  • Keep clear of damaged buildings, power lines, and trees.
  • Be aware of road hazards such as floodwater, debris, and damaged roads or bridges.
  • Do not drive through affected areas unless it is absolutely necessary.

If you suspect damage after a storm, count on the experts.

Reduce Business Disruption After a Commercial Disaster

6/27/2022 (Permalink)

two black and white people holding an ipad with the SERVPRO ERP app, orange background, green stripe on right, SERVPRO logo Contact SERVPRO of Montgomery County at (931) 645-1285 to get started on your SERVPRO Emergency Ready Profile today.

After a major disaster, businesses suffer a variety of interruptions like:

  • financial and emotional stress
  • production downtime
  • sullied reputation
  • a plethora of other strains.

In the time period following a trauma like a fire, flood, pipe break, or other form of disaster, making the right decisions can be taxing and confusing. At SERVPRO, we regularly see local companies go through this and want business owners to know we are here to help after a commercial disaster. Part of that help comes through an emergency readiness checklist and disaster plan.

How To Minimize Risks and Loss of Revenue?

Creating a disaster readiness plan for your business can save you thousands on your bottom line, and can save your business, entirely. And the planning process does not have to be overwhelming when placed on top of all other responsibilities. SERVPRO of Montgomery County is here to help take the weight off your shoulders by developing an Emergency Ready Profile for your company. Knowing you are, "Ready for whatever happens," will give you, your clients, and employees confidence if or when your business is affected by a disaster.

We Generate A Plan For You

By developing a SERVPRO Emergency Ready Profile, you minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize the severity of water and fire damage on your business.

SERVPRO Emergency Ready Profile Advantages Provide You With:

  • A no-cost assessment of your facility.

    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.

    It will only take a little time to complete and will not take you away from current projects, but will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.

    This helps minimize the amount of time your business is inactive by having an immediate plan of action.
  • Professionals at SERVPRO of Montgomery County, established as your disaster mitigation and restoration provider!

    You have a provider that is recognized as an industry leader and is close by for an emergency response.
  • Identification of the line of command for authorizing work to begin.

    This saves time so we can start cleaning up the damage, so you can reopen your business as soon as possible.
  • Specific Facility Details of your business such as shut-off valve locations, priority areas, and priority contact information.

    You will have a quick reference of what to do, how to do it, and who to call in case of an emergency so that you are "Ready for whatever happens."

Contact SERVPRO of Montgomery County at (931) 645-1285 to get started on your SERVPRO Emergency Ready Profile today.

We are here to be your total solutions provider during an emergency commercial disaster so you can do what’s important: taking care of your clients, employees, and other business needs. 

Reduce Business Disruption After a Commercial Disaster

6/23/2022 (Permalink)

two black and white people holding an ipad with the SERVPRO ERP app, orange background, green stripe on right, SERVPRO logo Contact SERVPRO of Montgomery County at (931) 645-1285 to get started on your SERVPRO Emergency Ready Profile today.
 

After a major disaster, businesses suffer a variety of interruptions like:

  • financial and emotional stress
  • production downtime
  • sullied reputation
  • a plethora of other strains.

In the time period following a trauma like a fire, flood, pipe break, or other form of disaster, making the right decisions can be taxing and confusing. At SERVPRO, we regularly see local companies go through this and want business owners to know we are here to help after a commercial disaster. Part of that help comes through an emergency readiness checklist and disaster plan.

How To Minimize Risks and Loss of Revenue?

Creating a disaster readiness plan for your business can save you thousands on your bottom line, and can save your business, entirely. And the planning process does not have to be overwhelming when placed on top of all other responsibilities. SERVPRO of Montgomery County is here to help take the weight off your shoulders by developing an Emergency Ready Profile for your company. Knowing you are, "Ready for whatever happens," will give you, your clients, and employees confidence if or when your business is affected by a disaster.

We Generate A Plan For You

By developing a SERVPRO Emergency Ready Profile, you minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize the severity of water and fire damage on your business.

SERVPRO Emergency Ready Profile Advantages Provide You With:

  • A no-cost assessment of your facility.

    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.

    It will only take a little time to complete and will not take you away from current projects, but will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.

    This helps minimize the amount of time your business is inactive by having an immediate plan of action.
  • Professionals at SERVPRO of Montgomery County, established as your disaster mitigation and restoration provider!

    You have a provider that is recognized as an industry leader and is close by for an emergency response.
  • Identification of the line of command for authorizing work to begin.

    This saves time so we can start cleaning up the damage, so you can reopen your business as soon as possible.
  • Specific Facility Details of your business such as shut-off valve locations, priority areas, and priority contact information.

    You will have a quick reference of what to do, how to do it, and who to call in case of an emergency so that you are "Ready for whatever happens."

Contact SERVPRO of Montgomery County at (931) 645-1285 to get started on your SERVPRO Emergency Ready Profile today.

We are here to be your total solutions provider during an emergency commercial disaster so you can do what’s important: taking care of your clients, employees, and other business needs. 

SERVPRO Conducts Routine HVAC Maintenance and Cleaning

6/14/2022 (Permalink)

silver air duct in a large commercial building rafters Did you know that SERVPRO of Montgomery County can inspect and clean your air ducts? Call us today!

Inspecting Your HVAC Unit Can Save You Time and Money

HVAC repair is costly and if the damage is severe enough, it can prevent you from doing business. SERVPRO of Montgomery County recommends that business owners schedule professional HVAC inspections each fall and spring. Routine inspections will help you stay abreast of potential problems with your unit, minimize expenses on repairs, and keep your business up and running. 

We have identified some simple maintenance chores that you can do to prolong your system's life and increase its efficiency between professional inspections and maintenance. 

Routine HVAC Maintenance 

  1. Get a high-efficiency, pleated air filter for your system.
  2. Keep your heating units and AC free of pollen, leaves, and grass.
  3. Keep two feet of space clear of your outdoor AC and heating units.
  4. Inspect refrigerant lines every month.
  5. Replace air filters at least every 90 days.
  6. In the summer, turn off the water running to the furnace humidifier.
  7. In the fall, replace the humidifier filter and turn the water back on.

Annual HVAC Maintenance

  • Replace the carbon monoxide detector battery. 
  • Make sure your outdoor AC unit is on firm and level ground. 
  • Clean AC condensation with a bleach and water mixture. 

Caring for your HVAC throughout the year will keep your work environment air quality and atmosphere pleasant, which keeps your staff happy and content. It will save you money by improving and maintaining your energy efficiency throughout your building.

SERVPRO of Montgomery County is always ready to inspect and maintain your HVAC system. We're here to answer any questions you might have. Call us today at (931) 645-1285.

Why You Should Clean Your HVAC System This Sniffling Season

6/13/2022 (Permalink)

male leaning over an hvac unit to clean it, SERVPRO employee, on the top of a commercial roof SERVPRO of Montgomery County can help. We offer heating, ventilation, and air conditioning unit (HVAC) inspections and cleaning.

Warm weather is here, so it's time to open the windows and let in the fresh air. As you embark on cleaning your home this season, you may forget an important piece of machinery that needs cleaning and maintenance as much as the garage needs cleaning! Don't forget about your HVAC system.

According to the U.S. Environmental Protection Agency (EPA), pollutant levels inside your home can be two to five times higher than outdoors pollutant levels, and the ventilation system is often the largest contributor to low indoor air quality! Many systems go a long time before being inspected and cleaned, so if your HVAC system is like most, your dirty vents might be circulating odors, mold, and irritating dust throughout your home, too.

The EPA reports contaminants or foreign objects such as rodents, insects, dust, dirt, debris, bacteria, mold, and pollen have the ability to enter and collect in your air ducts. So not only is your indoor air quality worsened, but these critters and allergens can cause long-term damages to your HVAC system.

So, Who Cleans Air Ducts?

Cleaning your HVAC system is no easy task without the right tools, but that’s where a professional in the industry like SERVPRO of Montgomery County can help. We offer heating, ventilation, and air conditioning unit (HVAC) inspections and cleaning. In most cases, air duct cleaning is not essential to a smoothly run home, but after a major air-quality-reducing event like a fire with smoke or suspected mold growth, duct cleaning is essential to limit the circulation of contaminants throughout the house.

If your HVAC has been operating for some time without attention, it could be circulating the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

How Does SERVPRO Clean HVAC Systems?

Unlike most duct cleaning services, we use a Portable Ventilation & Air Duct Cleaning System to examine ductwork and sweep clean years of dust and grime.

This system allows us to:

  • Remediate Bacteria, Fungi, and Mold
  • Reduce Potential for Mold Growth
  • Restore Peak Energy Efficiency
  • Eliminate Offensive Odors
  • Provide Free Written Inspections and Estimates

Our Duct Cleaning Process

  • First, we use patented equipment, such as the roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

If you have other cleaning needs, we provide various cleaning services. Call (931) 645-1285 today.

SERVPRO of Montgomery County Introduces Employee Volunteer Time Off

4/21/2022 (Permalink)

3 polaroids of SERVPRO employees using their volunteer time off, on a green background In support of our core values and a healthy work-life balance, SERVPRO of Montgomery County rolled out a Volunteer Time Off.

Introducing Volunteer Time Off

SERVPRO of Montgomery County is uniquely positioned to help people during and after disasters with our immediate response to fire, water, storm, and smoke damage. Our company culture of helping others is not just confined to the workplace, but extended into our daily lives. 

Healthy Work-Life Balance

In support of our core values and a healthy work-life balance, SERVPRO of Montgomery County rolled out a Volunteer Time Off (VTO) policy that allows all full-time employees to take up to 16 hours of paid leave to complete volunteer work of their choosing each year.

Employees are already enthusiastically using this time in a way that supports their personal values. This policy gives employees a greater capacity to donate time and energy to causes near to their hearts and have a direct impact on their communities.

The goal is to aid local organizations in a tangible way while fostering stronger, more meaningful community connections in all six SERVPRO Team Nicholson locations. This includes Clarksville and Memphis in Tennessee; St. Pete, Orlando, and Tampa in Florida; and Fort Worth in Texas.

With about 160 full-time employees in six locations across three states, Tennessee, Texas, and Florida, if each eligible worker uses their 16 hours of VTO each year, SERVPRO Team Nicholson will contribute around 2,500 work hours to local charities.

How to Remove Odors from Your Clarksville Home

3/29/2022 (Permalink)

large desiccant dehumidifier with hepa filtration, angled shot from below, green with large tubes, SERPVRO machine SERVPRO of Montgomery County Removes Odors from Your Home

SERVPRO of Montgomery County Removes Odors from Your Home

Odors from smoke, pets, decomposition, and mold can cause lingering odors in your home or business. A simple surface clean doesn't permanently remove offensive odors left by smoke, mold, and other sources. However, with technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC)SERVPRO of Montgomery County provides specialized services that can eliminate those foul smells. 

Our professionals don't cover up lingering odors with a fragrance. We seek out the odor's source.

Once the source is found, we use SERVPRO's proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will be cleaned and deodorized professionally. These items can include:

  • furniture
  • draperies and upholstery
  • electronics
  • art
  • flooring, walls, ceilings
  • HVAC air ducts & more

Along with our proprietary line of cleaning products, we use various techniques and equipment that are capable of penetrating surfaces to thoroughly neutralize unpleasant odors. 

Tools We Use:

  1. Ozone Generator: The Ozone Generator is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke, and more without chemicals. While the room is being treated, a person should not occupy the space. However, the generator works quickly.
  2. Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main advantage is that the treated room can be occupied during the deodorization process, though it does work more slowly. It's used to treat fire, smoke, biohazard jobs, water damage, crime scene situations, and animal odors. 
  3. Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold, and sewage restoration work. These work by pulling air through a HEPA filtration mechanism to remove airborne particles, helping clean the air and remove odors.

SERVPRO of Montgomery County is here for you 24/7, 7 days a week at (931) 645-1285.

SERVPRO of Montgomery County Adds Operations Manager, TJ Murphy

3/21/2022 (Permalink)

graphic of TJ murphy, new hire spotlight, his head and upper body head shot, wiht servpro logo and orange and white backgroun SERVPRO of Montgomery County Adds Operations Manager, TJ Murphy

Employee Spotlight TJ Murphy

In October of 2021, our SERVPRO® of Montgomery County team had the pleasure of bringing on new Operations Manager, TJ Murphy. Professionally, TJ has extensive  experience in project management and estimation consulting with SERVPRO. Before his move to Clarksville, he served honorably in both the U.S. Air Force and Coast Guard.

TJ brings more to the table than several years of industry experience; he also brings a passion for helping people in one of the most stressful times of their lives. At a young age, TJ lost his home to a fire, which has given him a unique and tender advantage in his field. He empathizes deeply with the hardship our customers sometimes experience when their home is impacted by fire, water, or storm damage. TJ’s insider perspective drives his ability to be resourceful to find expedient solutions to obstacles when serving customers. 

Operations Manager = Solutions Engineer

TJ is open about his love for problem solving, like the kind of critical thinking that’s needed for large, complex jobs. Coordinating solutions and the resources to handle big jobs at a moment's notice is a fulfilling part of the weekly grind for TJ.

A Massive Flooded Condo

When asked about his craziest ‘from-the-field’ SERVPRO story, TJ said:

We were called to a flooded 18-story, high-end condominium at 6:00 p.m. one evening. The damage disabled the elevators, so we had to be creative. We assembled a chain of team members to line the entire stairwell in order to pass necessary equipment from the bottom floor to the top. We used 123 dehumidifiers and approximately 500 air movers! Now, the crazy part is we made this happen in only 6 hours! We had all restoration equipment in place before midnight that same day!

Trivia with TJ

What did you want to be when you were growing up?

“I wanted to be an astronaut, to travel to Mars. I’m now counting on Elon Musk for this.”

What are 3 things you're grateful for?

“I’m beyond grateful for the support of my wife that allows me to dedicate myself to my job, for my dad who introduced me to the world of mitigation and continues to mentor me to this day, and for the opportunities and people I’ve met on my journey through this industry.”

What do you like to do around Clarksville in your free time?

“I love to play golf, cook, and spend time with my wife and children.”

TJ's management experience, along with his attention to detail and knowledge of the restoration process, provides critical support to our office and field operations. We are glad to have him on our team!

When was the Last Time Your Air Ducts Were Cleaned?

3/8/2022 (Permalink)

HVAC system in ceiling in Clarksville, TN We clean air ducts! Call for your free estimate (931) 645-1285.

Air Ducts and Indoor Air Quality

Ventilation systems are often the biggest culprit in low indoor air quality. Make it a priority to inspect the ductwork of your Clarksville home or business.

If your HVAC has been operating for some time without attention, it could be circulating the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

According to the U.S. Department of Energy, 25 to 40 percent of the energy used in homes for heating or cooling is wasted. Contaminants in the heating and cooling system cause it to work harder and shorten your system's life. Although filters are used, the heating and cooling system still gets dirty through normal use.

When an HVAC system is clean, it doesn't have to work as hard to maintain the temperature you desire. As a result, less energy is used, leading to improved cost-effectiveness.

Why HVAC and Air Duct Cleaning? 

In addition to normal accumulations of dust and dirt found in all homes with air ducts, several other factors can increase the need for regular HVAC system cleaning:

  • Pets
  • Occupants with allergies or asthma
  • Cigarette or cigar smoke
  • Water contamination or damage to the home or HVAC system
  • Home renovation or remodeling projects

Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers and young children, and the elderly, tend to be more susceptible to the types of low indoor air quality that air duct cleaning can help address.

SERVPRO of Montgomery County professionals routinely inspects the heating, ventilation, and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment, save money on repairs, and give you cleaner air to breathe. For additional information on HVAC and air duct cleaning, call us today, at (931) 645-1285.

SERVPRO Removes Pet Odors

2/22/2022 (Permalink)

golden retriever underneath a blanket, text in orange box overlayed, "pet odors" orange servpro logo bottom center Fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Montgomery County is Here to Help®.

Don’t Live a Life Full of Unpleasant Smells.

Odors from smoke, pets, decomposition, or mold can cause lingering odors in your home or business. A simple surface clean doesn’t necessarily get rid of these smells. With technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO provides specialized services that can rid your home or business of offensive odors left by smoke, mold, or other sources. Our professionals do not cover up lingering odors with a fragrance; they seek out and remove the odor's sources.

Once the source is found, we use SERVPRO’s proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more. Our proprietary line of cleaning products, SERVPRO of Montgomery County, uses various techniques and equipment to treat odors.

These techniques are capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Some of Our Tools to Neutralize Odors

Ozone Generator: The Ozone Generator is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke, and more without chemicals. Though the room being treated cannot be occupied while in use, the generator works quickly to clean, sanitize and remove offensive odors. 

Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main benefit is that the room being treated can be occupied during the deodorization process, though it does work slower. The Hydroxyl Generator can be used to treat fire and smoke and biohazard jobs, water damage, crime scene situations, and animal odors. 

Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold, and sewage restoration work. These work by pulling air through HEPA filtration to remove airborne particles from the air. This helps clean the air and remove odors.

Whether you are a building manager who needs an apartment cleaned for the next tenant or a homeowner who wants to get your home ready for sale, getting rid of offensive odors is a high priority.

Fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Montgomery County is here to help make it, “Like it never even happened.”

Ensuring a Smooth Insurance Claim Experience

8/13/2021 (Permalink)

If you have suffered a disaster at your home or business, the last thing you want is more worry. For this reason, our team ensures that the claim process is as stress-free as possible.

SERVPRO of Montgomery County will help make it “Like it never even happened.” That way, you and your family or business can get back to what is important.

Our goal is to make the insurance process as smooth as possible. Therefore, we will:

  • Create thorough visual and written documentation of the damage to your home or business.

  • Document the condition of each item we remove for cleaning or storage.

  • Work directly with your insurer, communicating with you at all times.

  • Handle the paperwork to make sure the processing and payment of your claim is as fast as it can be.

We are very proud that so many insurance companies recommend SERVPRO to their clients. They are fully aware of the benefits that come with our partnership. We do everything we can to make the entire process as easy as possible.

Our team is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water, fire, mold, and cleanup and restoration services.

Call us anytime at (931) 645-1285. We are available 24/7.

2018 SERVPRO Franchise of the Year

8/6/2021 (Permalink)

Team Nicholson at 2018 SERVPRO Convention in Orlando, FL. Team Nicholson at the 2018 SERVPRO Convention in Orlando, FL.

It's a great day at SERVPRO! This past week at the 49th annual SERVPRO convention in Orlando, FL, SERVPRO of Montgomery County was awarded SERVPRO's highest distinction, the franchise of the year. We are proud to serve our community and make it "Like it never even happened," every day. Thank you to the men and women who allow us to serve them. We will continue to give you our best every single time. For additional information regarding SERVPRO of Montgomery County's award-winning service or to get a quote, call (931) 645-1285.

Pictured: (left to right)

Josh Hyatt (Office Manager), Billy Morrison (General Manager), Leo Millan (Business Development Manager), Brent Nicholson (Owner), Josh Marazzito (Sales & Marketing Manager), Jeff Williams (Operations Manager), Thomas Durrett (Sales & Marketing Manager). 

Award-Winning Team

8/6/2021 (Permalink)

Team Nicholson is always prepared for any size situation. Call us today! Team Nicholson is always prepared for any size situation. Call us today!

We take pride in being the best of the best. Our award-winning crew is here to work for you. Our accomplishments include:

  • Multiple Best of Clarksville for Best Water Restoration Company
  • 2018 SERVPRO Franchise of The Year
  • 2018 Legend Silver Award 
  • 2017 SERVPRO Top 15 
  • 2016 SERVPRO Top 15

We are also proud members of the Better Business Bureau and Clarksville Chamber of Commerce

Our highly-trained, professional, courteous crew and staff are here for you 24/7 for any emergency! You can trust your locally owned and operated SERVPRO of Montgomery County to take care of your home or business quickly and thoroughly "Like it never even happened." 

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the cleaning and restoration industries' standards. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Career Opportunities at SERVPRO

7/20/2021 (Permalink)

Interested in SERVPRO of Montgomery County? Apply today! Image of cell phone. Interested in SERVPRO of Montgomery County? Apply today!

With an A+ rating from the Better Business Bureau, and as a proud member of the Clarksville Chamber of Commerce, SERVPRO of Montgomery County is one of the best employers in town. With awards like SERVPRO Franchise of The Year (3 years running), multiple nominations for Best of Clarksville, and tons of community involvement we are truly the best of the best. Come find out what it takes to be a part of our team! 

Our mission is to be a proud, laser-focused team holding each other accountable while creating positive opportunities for our people and becoming the most efficiently run organization in the markets we serve. We value honesty, reliability, relationships, trustworthiness, and authenticity! Our team develops and provides solutions; we are go-getters and carry a “bring it” attitude to our work environment. We listen and value each other’s thoughts and ideas and strive to bring them to life. We are built on hard work, transparency, good business, and integrity. We believe “You can’t go wrong doing the right thing.” 

Bill Repsel, our Regional Administrator, shared his testimony on what it's like working for SERVPRO. He said "Every day is a new day. It is an opportunity to serve others in our community in a time of need. We have an incredible team of people with great talent that strives to make a difference each and every day." 

SERVPRO of Montgomery County is proud of the work we do and is always looking for like-minded people interested in a rewarding career. Please submit your resume to recruiting@SERVPROclarksville.com, stop by our office at 1880 Ashland City Rd. from 8:00 am-5:00 pm Monday-Friday or click here to check out our current job openings.

Who to Call For Water and Fire Damage Emergencies

7/9/2021 (Permalink)

We're the right restoration company for you in Clarksville, TN. We're the right restoration company for you in Clarksville, TN.

Homeowners and business owners have many choices when they have a fire or water damage emergency. The choices can be overwhelming and sometimes confusing on who to call. Should you call a local company or take the recommendation of a friend or insurance agent, the choice comes down to ultimately who you feel confident in and comfortable having in your home. At SERVPRO of Montgomery County, we try to be the best restoration company in the area with excellent communication, trust, and being there when called upon. If you have questions about us or our services, please don't hesitate to call. We would be happy to answer any questions you may have.

Having a company that can coordinate the whole process from start to finish makes your life easier and gets you back in your home or business faster. "Like it never even happened."

If you would like more information on hiring a team experienced in water damage restoration, call SERVPRO of Montgomery County today (931) 645-1285.

What to Look For in a Restoration Company.

7/9/2021 (Permalink)

We can make it "Like it never even happened." We can make it "Like it never even happened."

When choosing a restoration company in Clarksville, here are some features to look for. Choosing the right company for your property's restoration needs can make a difference. 

1. The Ability to Deal with Multiple Damage Types

Many professional restoration services like SERVPRO of Montgomery County offer the ability to work with multiple damage types. This is because one kind of damage can lead to another. For example, fire put out by water can result in mold if the water is left too long. Most restoration companies can help fix smoke and fire damage, water damage, storm damage and can include mold remediation for this exact reason.

2. A Quick Response Time

Being faster to any size disaster means arriving with the right materials and equipment required to do the job. Locally owned franchises such as SERVPRO® have locations across the country, allowing them to be where they need to be when disaster strikes. Because they are a franchise, they also have access to corporate equipment and materials, which gives them the ability to handle large-scale jobs.

3. They Offer a Variety of Services

A restoration company such as SERVPRO of Montgomery County also offers various services designed to help your agent process the insurance claim. These include an electronics inventory service and an online database that provides access to information such as photographs and progress reports for the damaged areas, estimates, filed paperwork, and many other details needed for a properly filed claim.

Whether you're choosing a restoration company because they're faster to any size disaster, or they can deal with multiple damage types, you may want to look at the other services they provide. Many companies can help you clean your damaged items and the structure and have services they can offer, which can make keeping track of the details needed by your insurance provider easier.

Having a company that can coordinate the whole process from start to finish makes your life easier and gets you back in your home or business faster. "Like it never even happened."

If you would like more information on hiring a team experienced in multiple types of restoration, call SERVPRO of Montgomery County today (931) 645-1285.